. A specially designed ash vacuum and pellet stove cleaning kit is available from the England’s Stove Works website; please see: . Once all ash has been removed from the exhaust chamber, reinstall the cleanout port covers, using the screws previously removed. . Be certain to tighten the screws down to sufficiently seal the cleanout port covers, but do not over.tighten them, as it possible to damage the screw. Venting Pipe Cleaning . Low spots and direction changes in the venting system (such as

. We intentionally design and build our stoves so that any homeowner can maintain his or her unit with basic tools, and we're always more than happy to show you how to do the job as easily and as inexpensively as possible. From our free, downloadable service sheets; to our Pellet Service Video; to our new "wizard-style," click-through Troubleshooting guide on our web site, we have always tried to help our customers stay "heat-ready," especially when oil and electricity prices continue to skyrock

Do not over-tighten the screws when reinstalling. WARNING: ANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE DANGEROUS. WARNING: Failure to position the parts in accordance with this diagram or failure to use only parts specifically approved with this heater may result in property damage or personal injury. MODIFICATIONS TO THIS APPLIANCE MAY CAUSE SERIOUS INJURY OR DEATH. ANY CHANGE WILL VOID THE WARRANTY. WARNING: ANY CHANGE TO THIS HEATER OF ITS CONTROLS CAN BE DANGEROUS. IF YOU DO NOT FOLLOW

*Note: Parts orders ONLY: call (800) 516-3636. Technical problems: call (800) 245-6489. TROUBLE SHOOTING GUIDE ITEMS IN THIS GUIDE MARKED WITH AN ASTERISK (*) SHOULD ONLY BE PERFORMED BY A LICENSED GAS FITTER OR EQUIVALENT. WARNING CAUTION Turn off and let the unit cool before servicing. Never use a wire, needle, or similar Only a qualified service person should object to clean the ODS pilot. service or repair this unit. This can damage the pilot. PROBLEM When ignitor is pressed there is no ODS

CONSUMER: Retain this manual for future reference. INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference. UNVENTED ROOM HEATER MODELS: 26-GULP 26-GUNG 60-SHULP 60-SHUNG 60-TRULP 60-TRUNG 26-GUHLP 26-GUHNG 60-SHUHLP 60-SHUHNG 60-TRUHLP 60-TRUHNG INSTALLATION AND OPERATING INSTRUCTIONS England’s Stove Works highly recommends the use of smoke detectors and Carbon Monoxide detectors with any hearth product, including this unit. Follow all manufacturer’s i

Burner will not come on. Control knob frozen – will not turn. Carbon or sooting on logs. POSSIBLE CAUSE Altitude is above 4000 ft.; ODS sensor requirement for air not satisfied.> Defective thermopile.> Pilot orifice may be clogged.> Defective valve magnet.> Control knob not fully pressed in.> Control knob not pressed in long enough.> Manual shut-off valve not fully open.> Low gas pressure.> Dirty or clogged “ODS” pilot.> Thermopile damaged.> Control valve damaged.> Burner orifice clogged.> Orifi

CALL TECHNICAL SUPPORT WITH QUESTIONS. OUTSIDEAIRHOOK.UPOUTSIDEAIRHOOK.UP . The use of outside combustion air is mandatory on this pellet stove. . The outside air connection pipe protrudes from the lower rear center of the stove; use the included outside air kit to attach your stove to outside combustion air. Instructions and all the parts needed to make the outside air connection to your pellet stove are included with the outside air kit. . If it is not feasible to use the included outside air

*Note: Parts orders ONLY: call (800) 516-3636. Technical problems: call (800) 245-6489. TROUBLE SHOOTING GUIDE ITEMS IN THIS GUIDE MARKED WITH AN ASTERISK (*) SHOULD ONLY BE PERFORMED BY A LICENSED GAS FITTER OR EQUIVALENT. WARNING CAUTION Turn off and let the unit cool before servicing. Never use a wire, needle, or similar Only a qualified service person should object to clean the ODS pilot. service or repair this unit. This can damage the pilot. PROBLEM When ignitor is pressed there is no ODS

TO TURN GAS OFF TO APPLIANCE 1) Set thermostat to the lowest setting. 2) Turn off all electric power to the appliance if service is to be performed. 3) Remove control access panel. 4) Turn knob “A” clockwise > until it stops. 3) 4) Set thermostat to desired setting. To turn off the gas to the main burner only, turn gas control clockwise > to pilot. 5) 6) Press down slightly and continue turning clockwise > from pilot position to “OFF”. Replace control access panel. MAINTENANCE INSTRUCTIONS 1) Pe

We are nearly always able to help “walk you through” any repairs, problems or questions you may have. PLEASE NOTE: While information obtained on our web site and through our 800 number is always free of charge, there will be a service charge incurred with any “on-site” repairs or maintenance that we may arrange. Wishing you years of efficient, quality and “comfy” heating, England’s Stove Works Technical Support Department (800) 245-6489 IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO TH