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Placing a call on hold Press the Hold ( ) button. The Call Appearance Line indicator flashes to indicate the call is on hold. Returning to the held call Press the Line button of the held call. The call is retrieved. Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number. Sending a call to another telephone 1. With the call active (or with a held call), press the Transfer ( ) button. The call is placed on hold. You hear a dial tone while the next line activates. 2. Dial the number to which you want to transfer the call. The call is sent to the extension or number you dialed. 3. If you do not want to announce the call, press the Transfer ( ) button again. If you wish to wait for an answer, remain on the line, then press the Transfer ( ) button after announcing the call. 4. Hang up your handset. Issue 3 April 2006 15 Using Your 4601 IP Telephone Retrieving a Voice Mail Message When someone leaves a message in your voice mailbox, the red Message Indicators at the top middle of the phone and to the left of the Message button illuminate. To retrieve your voice mail, press the Messages ( ) button to the left of the numeric dial pad. The 4601 IP Telephone automatically dials your voice mail system. Once connected to your corporate Voice Mail, follow your standard voice mail retrieval procedures. If you have voice mail-related questions, contact your Telephone System Administrator. Note: It is possible to disable the Voice Mail feature. If voice mail retrieval does not operate as indicated, contact your System Administrator to be sure your telephone's voice mail connection is enabled. Logging the Telephone Off Logging the telephone off is not required, but can be requested by your System Administrator to prevent unauthorized use during an absence. To log your phone off, press and release the Hold ( ) button, then press the following numbers on the dialpad: 5 6 4 6 3 3 # (which stands for L O G O F F #). Then press # again. A request to un-register the phone is sent to the server. The phone is no longer connected to the call server, as indicated by both Message LEDs flashing. 16 4601 IP Telephone User Guide Registering the Phone Registering the Phone If this is the first time you are using your 4601 IP Telephone, you may be required to register the phone with the call server. Alternately, in the rare instance that your phone has been logged off, the phone is no longer connected to the call server. A logoff state is indicated by both Message LEDs flashing and by having no dial tone. Use this procedure to register or re-register your telephone with the call server. 1. Using the dial pad, enter your Extension number, then press # (the pound button). If you do not know your Extension, see Determining Your Telephone’s Extension Number. 2. Using the dial pad, enter your Password, then press #. The 4601 is now ready for use. Determining Your Telephone’s Extension Number Your phone must be logged off to determine the Extension number. Because the 4601 IP Telephone has no display area, it uses its LEDs to provide feedback. 1. To determine your Extension, press the * (asterisk) button. The two Call Appearance Line indicators alternate flashing out the Extension number, with a slight pause between flashes. For example, if the Extension is 2430, the following flash sequence occurs: . Call Appearance Line a’s indicator winks twice to indicate the first digit of the extension is 2, . Call Appearance Line b’s indicator then winks four times to indicate the second digit of the extension is 4, . Call Appearance Line a’s indicator winks three times to indicate the third digit of the extension is 3, and finally, . Call Appearance Line b’s indicator flutters five times (rather than winks) to indicate the last digit is zero. Note: For help with interpreting LED flashes, winks and flutters, see Interpreting LED Prompts in Chapter 3: Telephone Management and Troubleshooting. 2. Due to the flash rate timing, you may need to re-check the Extension number. If so, repeat Step 1. Issue 3 April 2006 17 Using Your 4601 IP Telephone 18 4601 IP Telephone User Guide Chapter 3: Telephone Management and Troubleshooting Introduction The 4600-Series IP Telephones are relatively trouble-free. This chapter provides helpful information for: . Interpreting the different ringer tones you hear. . Interpreting the telephone’s LED prompts. . Personalizing your phone’s ringing pattern. . Testing your telephone to be sure it is operating correctly. . Basic Troubleshooting; this chart provides the most common problems an end user might encounter and suggested resolutions. For all other IP telephone questions or problems, contact your System Administrator. Interpreting Ringer Tones As you become more familiar with your IP telephone, you will recognize the various tones you hear in response to an incoming call or while using the handset. The chart below provides an overview of the tones you hear; check with ...

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