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Anleitung Zusammenfassung
8 Print your document again. If the print quality has not improved, try cleaning the print cartridge nozzles up to two more times. If print quality is still unsatisfactory, replace your print cartridges (see page 38). 42 Preserving the print cartridges To ensure the longest life from your print cartridges and optimum performance from your All-In-One: • Keep a new print cartridge in its packaging until you are ready to install it. • Keep your photo cartridge in the print cartridge storage unit when not in use. A print cartridge storage unit is included with new photo print cartridges. Use the print cartridge storage unit to store your black cartridge when you are using the photo cartridge. • Do not remove a print cartridge from the All-In-One except to replace, clean, or store it in an airtight container, such as the print cartridge storage unit. The print cartridges will not print correctly if left exposed for an extended period of time because the ink will dry out. Note: Use the cartridge storage unit that was packaged with your photo cartridge to store cartridges for future use. Lexmark’s All-In-One warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and may cause damage to the All-In-One. For best results, use Lexmark supplies. Ordering supplies To order supplies or locate a dealer near you, visit the Lexmark Web site at Recycling Lexmark products To return your Lexmark products to Lexmark for recycling: 1 Visit our Web site: 2 Follow the instructions on your screen. 43 Troubleshooting This section helps you solve problems you may have with the AIO. Additional troubleshooting information is available in the Lexmark Solution Center. For help accessing the Lexmark Solution Center, see page 19. Troubleshooting checklist Before you try to solve the problem, check the following: Is the power supply inserted correctly (arrows up) and firmly attached to the AIO and an electrical outlet? Is the USB cable securely attached to the computer and the AIO? Are both the computer and AIO on? Did you remove the sticker and transparent tape from both print cartridges? For help, refer to the setup documentation. Are the print cartridges properly installed (see page 39)? Is the paper loaded correctly? Make sure you do not force the paper into the AIO. Did you install the AIO software correctly? For help, refer to the setup documentation. Is the Lexmark 3100 Series set as the default printer (see page 54)? Is your operating system supported? Do you have administrator rights? You must have administrator rights to install the software on a network. 44 If you are still experiencing problems, see the following table to select a topic. Problem Go to page Power light does not come on 46 Alignment page or test page does not print 46 When I insert the AIO software CD, nothing happens 46 AIO is not communicating with the computer 47 Installation appears incomplete 47 A blank page prints 48 AIO prints slowly 48 Print is too dark or smudged 48 Vertical lines are jagged or edges are not smooth 49 White lines appear in graphics or solid black areas 49 AIO has a paper jam 49 Scanning or using a scanned image with a software program takes a long time or freezes the computer 50 Scanning was not successful 50 My program is not on the Send scanned image to list 50 Edge of the copy does not print 51 Copy button on the control panel does not work 51 Fax function does not work 52 Photo card is not recognized by the card reader 52 Error messages 52 Removing and reinstalling the software 53 Setting the AIO as the default printer 54 Other help sources 55 45 Setup troubleshooting Use this section to solve problems you may have during setup. Power light does not come on 1 Make sure the power supply is correctly inserted into the AIO (see page 6). 2 Check the power supply connections. 3 Press Power on the control panel. Alignment page or test page does not print 1 Make sure you remove the sticker and transparent tape from both print cartridges. For help installing print cartridges, see page 39. 2 Make sure the print cartridges are properly installed (see page 39). 3 Make sure you loaded the paper correctly and did not force the paper into the AIO (see page 8). 4 Make sure the Lexmark 3100 Series is set as the default printer (see page 54). When I insert the AIO software CD, nothing happens From the desktop, double-click the My Computer icon, and then double-click the CD-ROM drive icon. Windows XP users, click Start My Computer, and then double-click the CD-ROM drive icon. Note: If auto launch is turned off, double-click setup.exe. 46 AIO is not communicating with the computer 1 Disconnect and reconnect both ends of the USB cable. For help, refer to the setup documentation. 2 Unplug the AIO from the electrical wall outlet, and then reconnect the power supply. Press Power if your A...