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Why can't I use the Bluetooth function when I log onto my computer as a user with a standard user account? The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrative rights. Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching users. To log off your system, click Start, the arrow next to the Shut down button, and Log off. Why can't I exchange business card data with a mobile phone? The business card exchange function is not supported. Troubleshooting > Bluetooth Technology n128 N What should I do if I do not hear sound from my headphones or audio/video controller? Check whether your headphones or audio/video controller supports the SCMS-T content protection. If not, you need to change the SCMS-T settings to connect the device using the Advanced Audio Distribution Profile (A2DP). To change the SCMS-T settings, follow these steps: . Some VAIO models detect support of the SCMS-T content protection on a destination device for automatic reconfiguration of the SCMS-T settings. On such models, SCMS-T Settings in step 3 is not displayed because there is no need to manually change the settings. 1 Click Start and Devices and Printers. 2 Right-click the icon for the device that you want to connect using the A2DP and select Control. 3 Click SCMS-T Settings. 4 Click No when the Connect to a device only if it supports SCMS-T content protection message appears. What should I do if the Bluetooth icon is not displayed on the taskbar? To display the Bluetooth icon on the taskbar, follow these steps: 1 Click Start and Devices and Printers. 2 Right-click the Bluetooth device icon and click Bluetooth settings. 3 Click the Options tab and select the Show the Bluetooth icon in the notification area check box. Troubleshooting > Optical Discs n129 N Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. ! Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 97) for instructions. What should I do if the drive tray does not open? . Make sure your computer is in Normal mode. . Press the drive eject button. . If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject. . If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the optical disc drive. . Try restarting your computer. Troubleshooting > Optical Discs n130 N What should I do if I cannot play a disc properly on my computer? . Make sure the disc is inserted into the optical disc drive with the label facing upward. . Make sure the necessary program(s) is installed according to the manufacturer's instructions. . If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. ! Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 97) for instructions. . If you are playing a disc and cannot hear sound, do any of the following: . The volume may have been turned off by the Fn+F2 keys. Press them once again. . The volume may have been minimi...
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