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What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case sensitive, so be sure to check letters for the current case before you enter the password. What should I do if my game software does not work or it keeps crashing? . Check the web site of the game if there are any patches or updates to download. . Make sure you have installed the latest video driver software. . On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case is not guaranteed. Why doesn't my screen turn off after the automatic turn-off time has passed? Some software applications or screen savers are designed to temporarily disable the feature of your operating system that turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this problem, exit the running software application(s) or change the current screen saver. Troubleshooting > Computer Operations n139 N How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears. The BIOS setup screen appears. If the screen does not appear, restart the computer and try again. 2 Press the < or , key to select Boot. 3 Press the M or m key to select the drive whose boot device order you want to change. 4 Press the F5 or F6 key to change the boot device order. 5 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. At the confirmation prompt, press the Enter key. What should I do if I cannot boot my computer from the external device connected to the computer? To boot your computer from an external device, for example a USB floppy disk drive or a USB optical disc drive, you need to change the boot device. To change the boot device, turn on your computer and press the F11 key repeatedly until the VAIO logo disappears. ! When using an external device, be sure to connect it to an AC power source in advance. Troubleshooting > Computer Operations n140 N Why doesn't my computer respond fast enough while Windows Aero is running? Performance of your computer is not guaranteed while Windows Aero is running. It is recommended you disable Windows Aero to ensure optimum performance. To disable Windows Aero, follow these steps: 1 Right-click on the desktop and select Personalize. 2 Select themes other than Aero Themes. Why doesn't the digital compass on my desktop display the correct direction? . The digital compass on the desktop displays the direction in which you are currently facing by detecting ambient geomagnetism. Because geomagnetism is affected by ambient environment, the digital compass may not display the correct direction at the following locations: . Inside an elevator or a room surrounded by ferroconcrete or steel-frame walls . Locations surrounded by ferroconcrete structures, such as a footbridge or a concourse . Locations near or inside a train or a car . Locations near a transformer on the ground or high-voltage power lines . Locations near metallic products, such as a metallic desk or metallic furniture . Locations near magnets or magnetized products, such as speakers . The direction may be displayed correctly by calibrating the built-in digital compass. To calibrate the digital compass, follow these steps: 1 Click Start, All Programs, and VAIO Control Center. 2 Click Location Info/GPS and Adjust Digital Compass. 3 Follow the on-screen instructions. Troubleshooting > Computer Operations n141 N Why doesn't the rotation function work? . The rotation function may be disabled. In such a case, enable the rotation function with the VAIO Control Center. . The rotation function is disabled when an external display is connected to the computer. In addition, if you connect an external display while you are using the computer in vertical orientation, the screen view switches to horizontal orientation. Why doesn't the flick function work? . The flick function may be disabled. In such a case, enable the flick function with the VAIO Control Center. . The software in use may not support the flick function. Use the Windows Photo Viewer or the Adobe Reader that supports the function. . Bring the window of the software that supports the flick function to the front. Click anywhere on the window or press the Alt+Tab keys and select the window. Troubleshooting > System Update / Security n142 N System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your compute...
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