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The Safely Remove Hardware screen appears. 2 Click Safely remove for the device you want to swap. 3 Select the item you wish to remove and click OK. 4 Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see “Hibernation mode” on page 75 and “Sleep mode” on page 76. The system does not recognize your ExpressCard. Refer to the ExpressCard documentation. Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. If Something Goes Wrong 193 Resolving a hardware conflict Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 73 or in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information. Modem problems (Available on certain models) This section lists common modem problems. The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack. If Something Goes Wrong 194 Resolving a hardware conflict Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 125. Check the communications parameters (baud rate, parity, data length and stop bits) specified in ...

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