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A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. If Something Goes Wrong 220 DVD operating problems 5 Verify that your computer recognizes your DVD-ROM drive. To do this: Double-click the My Computer icon on the desktop. The DVD-ROM drive should appear in the list. 6 See “Checking device properties” on page 199 for instructions on using Device Manager to view the DVDROM properties. 7 Check the Toshiba Web site for new information on DVD-ROM drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Display Properties using the following steps: 1 Click the secondary mouse button on a blank area of the desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor. Jumping video lines appear around the DVD-ROM video window. To change the screen’s display resolution: 1 Click Start, Control Panel. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. 3 Click the Settings tab. If Something Goes Wrong 221 DVD operating problems 4 Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480. 5 Click OK. DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: 1 Right-click the Desktop, select Properties. 2 Select the Settings tab. 3 Select the Advanced Flat Panel tab. 4 Click Disable Display Stretch Feature. 5 Click OK. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Click Start, Control Panel. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. 3 Click the Screen Saver tab. In the Screen Saver list, the current screen saver is highlighted. 4 Click the down arrow at the right of the current screen saver name. A list of screen savers displays. 5 Click and hold the up arrow by the list or move the slide to the top. If Something Goes Wrong 222 Develop good computing habits 6 Click None. 7 Click OK. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 85 for instructions. On a regular basis, back up the information stored on your hard disk. Here are some ways you can do this: . Copy files to diskette. . Connect a tape drive to the system and use specialized s...

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