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Revert to the default settings. Part II: Technical Reference If Something Goes Wrong 231 Fixing device-related problems PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you’re having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using PC Cards. See Resolving a hardware conflict on page 209. Card Information Structure When you insert a PC Card into a slot, the computer attempts to determine the type of card and the resources it requires by reading its Card Information Structure (CIS). Sometimes the CIS contains enough information for you to use the card immediately. Other cards must be set up before you can use them. Use the Windows Millennium Edition PC Card (PCMCIA) Wizard to set up the card. Refer to your Microsoft documentation for more information, or refer to the documentation that came with the PC Card. Some card manufacturers use special software called enablers to support their cards. Enablers result in nonstandard configurations that can cause problems when installing the PC Card. If your system does not have built-in drivers for your PC Card and the card did not come with a Windows Millennium Edition driver, it may not work under Windows Millennium Edition. Contact the manufacturer of the PC Card for information about using the card under Windows Millennium Edition. Part II: Technical Reference If Something Goes Wrong 232 Fixing device-related problems PC Card checklist . Make sure the card is inserted properly into the slot. See Using PC Cards on page 170 for how to insert PC Cards. . Make sure all cables are securely connected. . Make sure the computer is loading only one version of Card and Socket Services. . Occasionally a defective PC Card slips through quality control. If another PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slots appear to be dead. PC Cards that used to work no longer work. Check the PC Card status: 1 Click the My Computer icon with the secondary button, then click Properties. Windows Millennium Edition displays the System Properties dialog box. 2 Click the Device Manager tab. 3 Double-click the device listed as your PC Card. Windows Millennium Edition displays your PC Card’s Properties dialog box. This dialog box contains information about your PC Card configuration and status. Part II: Technical Reference If Something Goes Wrong 233 Fixing device-related problems The computer stops working (hangs) when you insert aPCCard. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See Fixingaproblem with Device Manager on page 212 for more information. Since all PC Cards share the same socket, each card is not required to have its own address. Hot swapping (removing one PC Card and inserting another without turning the computer off) fails. Follow this procedure before you remove a PC Card: 1 Click the PC Card icon on the taskbar. 2 Click Stop xxxx, where xxxxis the identifier for your PC Card. Windows Millennium Edition displays a message that you may safely remove the card. 3 Remove the card from the slot. The system does not recognize your PC Card or PCMCIA socket controller. This problem may be caused by a low battery. Charge the battery fully: 1 Make sure the computer is not in Standby. 2 Turn off the computer. 3 Connect the AC adapter and power cable. 4 Keep the computer plugged in for about three hours with the power turned off. Part II: Technical Reference If Something Goes Wrong 234 Fixing device-related problems The problem may also be caused by a conflict with any additional memory in your system. Removing a malfunctioning card and reinstalling it can correct many problems. For more information, see Using PC Cards on page 170. APCCarderror occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure theprinter cableisfirmlyattachedtothe computer and the printer. If your printer is ECP-or IEEE 1284-compliant, make sure you have an IEEE 1284 printer cable. Run the printer’sself-test to checkfor...

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