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The software CD- ROM is not installed. Follow the steps for installing the software. Speaker volume is set too high. The Call Button on the speaker does not function. The software CD-ROM is not installed. Follow the steps for installing the software. 7 When 2 parties are talking over the internet phone call, the Call Button on the speaker doesn’t answer the 3rd party incoming call. ( with Skype™) The Call Button on the speaker does not support to answer 3rd party incoming call. Please use the mouse and click directly on the Answer Call button on the program to answer 3rd party incoming call. (with Skype™) The VoIP soft phone program used is not Skype™. The Call Button only supports Skype™ currently. Voice is breaking up while talking through the Internet. Too far from the speaker. Internet is busy or poor bandwidth quality. Please consult with your Internet Service Provider. Be in the range of 2-5 feet from the speaker for best performance. Press and hold “ ” button to decrease the volume. 8 Windows stop responding when connecting the speaker to the computer while the music is playing or while making internet phone calls. The speaker is connected while the music is playing or while making internet phone calls. Please connect the speaker to the computer while all the programs and applications are close. 9 Once you connected the speaker and run Windows Media Player™, it doesn’t play the music. Windows Media Player™ is executed under “skin mode” view. Please exit and restart Windows Media The software CD- ROM Player ™ again. is not installed. No. No. 6 TROUBLE SHOOTING (con’t) Music doesn’t stop automatically for incoming and/or outgoing calls. Follow the steps for installing the software. The media players used is not Windows Media Player™ or Winamp™. The Auto Music Pause and Resume feature only support Windows Media Player™ or Winamp™ currently. The USB connector is loosened. Reconnect the USB connector to the USB port on the computer. Symptom Possible Problem Solutions 18 19 FREQUENTLY ASKED QUESTIONS 1. Does the SS-168 VoIP speaker support instant messengers such as MSN Messenger, Yahoo Messenger, QQ and more, other than Skype™? Yes, the SS-168 VoIP speaker works just like any multimedia speaker to support instant messengers as stated above and more, for you to talk to friends and family through the Internet and listen to music. 2. Why there is no power on/ off button on SS-168? The SS-168 VoIP speaker is powered by USB. When the USB cable is fully connected to the USB port as the computer is turned on, the power for the SS-168 VoIP speaker is turned on and the red LED will light. The SS-168 speaker is powered off at the below stages: • Before the computer start-up is ready. • Before the computer enters the operating system and be ready to use. • When the computer is standing by, hibernated or turned off. • When the SS-168 VoIP Speaker is unplugged from the computer. 3. There is a 2.5mm headphone jack on the SS-168 speaker, can I connect with any multimedia headphones? The headphone jack on SS-168 speaker is able to connect with any headphones with a 2.5mm connector, which is mostly compatible with cell phones. Included with the package, is a specially designed 2.5mm stereo headphone with a microphone, for you to use it to listen to music and enjoy your conversations through the Internet. 4. Does the feature of auto music pause and resume for incoming/ outgoing calls support Mac or Linux operating system? No, the software included only supports with Windows operating systems, and does not support Mac or Linux operating systems. 5. Why after uninstalling the software, the SS-168 VoIP speaker still support the function of Auto Music Pause and Resume for incoming/ outgoing call? Possible Problem: a) The users did not exit SS-series program before uninstalling the software, therefore, the uninstalling program only remove the related documents in the system but did not remove the function. - Please close and exit the SS-series program before uninstalling the software b) The users did not restart the computer after the software is uninstalled. - Please restart the computer after the software is uninstalled. 20 21 Built-in Speaker Total Power Output 1W + 1W = 2Watts Frequency Response 120HZ-18KHZ Driver 1 1/4 inches 4.. NdFEB Magnet Built-in Microphone Coverage 5 M (±60 degree) Audio Output Max Output Power 100mW Sensitivity -40dB Frequency Response 50HZ-10KHZ Digital Sound Processing Echo Cancellation 50dB Noise Suppression 13dB Microphone Auto Volume Control Support Full Duplex Satellite Support Function Keys Volume Up Support Volume Down Support Microphone Mute Support Call Button Make/ answer/ disconnect call Other Headphone Input Connection 2.5mm Headphone Jack Connection Type Physical Outlook Compatible Operating Systems Windows 2000, Windows XP, Windows 2003 Accessories Included • SS-series Driver and Utility • Control Utility • C-Media™ USB Sound Installation Software CD-ROM Stereo Headset with Microphone...

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