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Then, press SELECT again and hold until an SR code appears. It must show SR21. If any other SR number shows, the softener computer is working on incorrect input and would probably be the cause of the problem. To set SR21, press either the UP |A)or DOWN Ivbutton. Then press select to return a flashing 12:00 AM display, and reset the timer, page 6. PROBLEM CAUSE CORRECTION NO SOFT WATER No salt (or salt bridged) in the storage tank Refill with salt, or break the salt bridge (page 14). Press ON/OFF-HOLD (RECHARGE NOW) button and hold for 3 seconds to start a regeneration (see page 10). Transfomer unplugged at the wall outlet, or power cable leads loose, fuse blown, circuit breaker popped, or circuit switched off. Check for loss of power due to any of these and correct. With the power back on, look at the time display and read PROGRAM MEMORY, page 10. Manual bypass valve(s) in bypass position Look at FIG. 12 on page 18. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and outlet valves, and be sure to fully close the bypass valve. Dirty, plugged or damaged nozzle & venturi Take apart and clean or replace damaged parts (see page 15). Valve drain hose plugged The drain hose must not have kinks, sharp bends, or be raised too high above the softener (see page 16 in your installation manual). WATER HARD SOMETIMES Hardness number setting too low Press and release the SELECT button until HARDNESS shows in the display. Read the hardness number in the display and be sure the same grains per gallon number is shown on your water analysis report. See page 7 to reset. Press and release the SELECT button until the present time shows in the display. Using hot water when softener is regenerating Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass, page 13). Increase in the grains of hardness in your water supply Ask your Sears retail or catalog store for a new water analysis. Then make a new hardness number setting (page 7). 17 SECTION 4 OTHER THINGS TO KNOW 4A. DIMENSIONS/SPECIFICATIONS FIG. 12 BYPASS VALVES INCHES CM A Salt Tank Height 40-1/4 102.2 B Resin Tank Diameter (nominal) 8 20.3 C Resin Tank Height (nominal) 40 101.6 D Inlet-Outlet Height 41-1/2 105.4 E Overall Height 46 116.8 F1 Length 19-1/2 49.5 F2 Width 16-1/2 41.9 — Distance between inlet-outlet center lines 3-3/8 8.6 MODEL NO. 625.3484400 AND 625.3484500 TIMER SR CODE SR21 NOTE: Please see the rating decal for water softener operating capacity, salt usage and service flow rate/pressure loss performance specifications. Performance specifications are validated by the Water Quality Association (WQA). The rating decal is located on the rim, under the salt hole cover (see page 28). WATER SUPPLY TO WATER SOFTENER MINIMUM WATER SYSTEM FLOW (gpm) 3 MINIMUM-MAXIMUM WATER PRESSURE (psi) 20-120 MAXIMUM WATER TEMPERATURE (°F) 120 MAXIMUM WATER HARDNESS (gpg) 90* MAXMUM “CLEAR WATER” IRON (ppm) 5 SALT FOR WATER SOFTENER TYPE OF SALT NEEDED Nugget/Pellet ALTERNATE TYPE OF SALT Pure, evaporated, compacted water softener salt STORAGE CAPACITY (pounds) 200 *Do not exceed this number when setting hardness in step 2, page 7. The maximum setting available is 95. OTHERS TYPE OF ION EXCHANGE MATERIAL (resin) AMOUNT OF RESIN (cu.ft.) REGENERATION (RECHARGE) CYCLE TIME (min.) FILL BRINING/BRINE RINSE BACKWASH FAST RINSE TOTAL REGENERATION TIME High Capacity .77 9-21 48-71 7 3 73-108 gpm = gallons per minute gpg = grains per gallon psi = pounds per square inch ppm = parts per million 18 SECTION 5 SERVICE TECH. INFORMATION 5A. TROUBLESHOOTING Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following pages. For telephone assistance, call toll free, 1-800-426-9345. ALWAYS MAKE THESE INITIAL CHECKS FIRST 1. Does the time display show the correct time of day? - If display is blank, check power source to the softener. - If time is flashing, power was off for over 6 hours. The softener resumes normal operation but regenerations occur at the wrong time. - If an error code (Example: Err 03) shows in the face plate display, go to AUTOMATIC ELECTRONIC DIAGNOSTICS. 2. Plumbing bypass valve(s) must be in Full Service position. 3. The inlet and outlet pipes must connect to the softener valve inlet and outlet respectively. 4. Is the transformer plugged into a “live”, grounded wall outlet, and is the power cable fastened securely? 5. The valve drain hose must be free of kinks and sharp bends, and not elevated over 8 ft. above the floor. REMOVE THE TOP COVER AND SALT TANK COVER 6. Is there salt in the storage tank? 7. Is the brine tubing connected? (See water flow diagrams). 8. Is the brine valve float set right? (See page 22). 9. Press the SELECT button 2 times to display the hardness setting. Be sure it is the correct setting for the household’s water supply....

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