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4. Push the bulb straight all the way into the receptacle. 5. Replace the lens cover by inserting the three retaining tabs into the slots and pressing into place. NOTE: For improved lighting, clean the glass cover frequently using a damp cloth. This should be done when the hood is completely cool. 6. Reconnect electrical power to the hood. NOTE: Order replacement 120-volt, 25-watt halogen bulb with G-9 base, WB25X10020. These bulbs can be ordered from your GE supplier. Use a small flat-blade screwdriver to remove the lamp lens cover. Bulb Outer trim ring (lamp assembly) Do not remove Tab Removable inner lamp lens cover NOTE: Make sure the tabs are inserted into the slots. ONLY use a new 120-volt, 25-watt halogen bulb with a G-9 base. Receptacle Use gloves or cloth NOTE: Do not touch the new halogen bulb with bare fingers. Skin oils can cause early lamp failure. The Problem Solver Stainless Steel Hood Questions? PROBLEM POSSIBLE CAUSE Use this problem solver! FAN DOES NOT • A fuse may be blown or a circuit breaker tripped. Replace fuse or OPERATE WHEN reset circuit breaker. THE ON/OFF BUTTON IS PUSHED FAN KEEPS GOING OFF AND ON • The motor is probably overheating and turning itself off. This can be harmful to the motor. Check to be sure the filter is clean. If off and on cycling continues, call for service. FAN FILTER LIGHT IS ON • After 30 hours of “on” or running time, the light reminds you to clean the metal grease filters. The light will glow until the filters are replaced. • The right-side filter is not making contact with the switch. Adjust the filter in place. FAN DOES NOT OPERATE • The blower connector is loose or not plugged into its mating connector. WHEN FAN ON/OFF Disconnect power to the unit. Lift the lower duct cover and look at the BUTTON IS PRESSED OR blower connector plug. If the blower connector plug is loose, plug it in WHEN + OR – BUTTON securely. See the Installation Instructions for the plug location and how IS PRESSED to plug in the connector. LOUD OR ABNORMAL • Wrong size duct used in installation. This hood requires 6" ducting AIRFLOW NOISE and a maximum duct length of 100 equivalent feet to perform optimally. Using smaller duct pipe or longer equivalent lengths of duct pipe will cause improper venting. GE service technicians cannot correct this issue if installed improperly. FAN FAILS TO CIRCULATE • Obstructions in duct work. Make sure nothing is blocking the vent. Make AIR OR MOVES AIR sure your wall or roof cap has a blade or door. SLOWER THAN NORMAL AND/OR FAN IS MAKING LOUD OR ABNORMAL AIRFLOW NOISE • Damper blade on wall or roof cap may not be open. Make sure damper swings freely. Damper blades may flip over and will not fully open when this happens. Adjust to original position. • Metal grease filter and charcoal filter (if present) may be dirty. Clean the metal grease filter and replace charcoal filter (if present). See Care and Cleaning. THE HOOD CONTROLS ARE NOT OPERATING CORRECTLY • Control logic confused. Disconnect power to the hood by resetting the circuit breaker. Wait 30 seconds to allow controls to reset. EARLY BULB FAILURE • Replacing bulbs with bare hands. Replace bulbs while wearing gloves to keep skin oils off bulbs. • Bulb wattage is too high. Replace with correct wattage. Notes Stainless Steel Hood Please place in envelope and mail to: Veuillez mettre dans une enveloppe et envoyez a : OWNERSHIP REGISTRATION P.O. BOX 1780 MISSISSAUGA, ONTARIO L4Y 4G1 (FOR CANADIAN CONSUMERS ONLY) 10 Consumer Services Stainless Steel Hood With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll-free! Whatever your question about any Monogram major appliance, GE Answer Center® information GE Answer service is available to help. Your call—and your question—will be answered promptly and Center® courteously. Call the GE Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday, 8 a.m. to 7 p.m. EST. 800.626.2000 OR Visit our Website at: monogram.com In-Home Repair Service 800.444.1845 A GE consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Saturday and Sunday, 8 a.m. to 6 p.m. EST. Many GE Consumer Service company- operated locations offer you service today or tomorrow, or at your con venience. Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit. GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. For Customers With Special Needs… Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322) to request information or service. 800.626.2000 You can have the secure feeling that GE Consumer Service will still be there after your ...

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