4. CARE AND CLEANING How to care for your gas hob: Cleaning If cared for properly, your gas hob will continue to look good for a long time, and cleaning will also be easier. Use a sponge and soapy water (or a specialist cleaning product) to care for stainless steel components, but always wait until the appliance has cooled down completely. In the event of yellowing; a special stainless steel cleaning solution available in the trade is recommended. Use a clean, dry cloth to polish the hob, or better still a chamois leather. The control knobs can be removed by pulling them upwards. Never use pliers or attempt to lever off the controls. Unsuitable cleaning agents: Do not under any circumstances use an abrasive sponge or a scouring agent. Do not use acidic substances (lemon juice, vinegar etc.). Nor should any chemically aggressive cleaners such as oven sprays or stain removers be used. Your burner and burner cap • You should only start to clean the burner cap once it has cooled to its normal temperature after use, i.e. when you can touch it with your bare hand. • The burner cap should be cleaned with hot water and a normal cleaning agent, using a soft sponge or cloth. • If the cap is very dirty, we recommend that you soak the removable parts in warm water before attempting to clean them. • Avoid scraping off food residues if possible. • Cleaning the burner cap with caustic chemicals is just as damaging as using acids or paint stripper. • Rough pan scourers or sand paper will ruin the surface just as scouring powder and glass wool do. • Do not clean the burner cap in a dishwasher. Once the surface of the appliance has been cleaned, ensure that the burner cap is put back on properly; otherwise the electrical ignition will not connect. The burner and the burner cap must be completely dry before they are replaced. • Only clean the pan support once it has cooled to Pan support its normal temperature, i.e. when you can touch it with your bare hand. • The pan support can be removed for cleaning. • The pan support should be cleaned with hot water and a standard cleaning agent, using a soft sponge or cloth and afterwards, dried thoroughly with a towel. • Never use aggressive or abrasive cleaning products. • Avoid scraping off food residues if possible. • Cleaning the burner cap with caustic chemicals is just as damaging as using acids or paint stripper. • Rough pan scourers or sand paper will ruin the surface just as scouring powder and glass wool do. • Do not clean the pan stands in a dishwasher. The pan stands must be completely dry before they are replaced. Home troubleshooting You do not always need to call the After Sales Technical Assistance. Very often, you can solve the problem on your own. The table on the following page contains a few pieces of advice. Important note: Only authorised personnel from our After Sales Technical Department can carry out work on the gas and electrical supply systems. What has gone wrong? Probable cause Solution - Defective fuse. - Check the fuse in the main fuse box and change it if necessary. - The automatic fuse may have fused or the trip switch has tripped. - Check the main fuse box to see whether the automatic trip switch or a differential switch has tripped. The electric sparker does not work - There may be food or cleaning residue between the sparker and the burners. - Carefully clean the spaces between the sparker and the burners. - The burners are wet. - Dry the burner covers and sparkers carefully - The burner covers are not properly seated. - Make sure that the burner covers are properly seated. - No electrical connection - Make sure that the electrical connection has been done correctly. The flames on the burners are not uniform - The different parts of the burners have not been properly seated. - Place the different pieces in the correct position. - The grooves on the burners' gas outlets are dirty. - Clean the grooves on the burners' gas outlets. ...if the gas flow does not seem normal, or no gas comes out? - The gas mains are turned off. - Turn on all mains' taps. - If the gas is coming from a gas bottle, it may be empty. - Replace the gas bottle with a full one. There is a smell of gas in the kitchen area - There may be a leak at the connection between the pipe and the main gas supply. - Make sure that the connection is airtight. ...if the safety valves on the different burners do not work? - The control knob has not been pressed in for long enough. - Light the burner, and then keep the control knob pressed in a few seconds longer. - The grooves on the burners' gas outlets are dirty. - Clean the grooves on the burners' gas outlets. After-sales service Our after-sales service is there for you if your hob should need to be repaired. You will find the address and telephone number of your nearest after-sales service centre in the phone book. The after-sales service centres listed will also be happy to advice you of a service point in your local area. E number and FD-numb...

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