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2) 5. Leave the silicone to harden until the next day. 6. Remove surplus silicone coating from the ceramic hob with the razorblade supplied. Be careful not to damage the silicone in the gap. Run tools only along the joint, never across it. 7. Polish the ceramic hob with the supplied cleaning product for ceramic hobs. 1 2 25 Overview of the outside width of the units 180 mm Downdraft 360 mm Glass ceramic hob with 2 cooking zones Gas hob with 2 burners Induction hob with 2 cooking zones Grill Grill / Fryer Wok 580 mm Glass ceramic hob with 4 cooking zones Gas hob with 4 burners 720 mm Glass ceramic hob with 4 cooking zones Gas hob with 4 burners Induction hob with 4 cooking zones What to do if... If the appliance is not working correctly, please carry out the following checks before contacting your local AEG Service Force Centre. IMPORTANT: If you call out an engineer to a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. Problem Remedy The hob doesn’t work............. The gas isn’t burning properly....... The electric ignition isn’t working..... When the control knob is released, the gas goes out again Check that the hob is switched on. Check the mains electricity is connected. Check the fuse for the hob. Check whether the gas has been turned on. Check whether the gas bottle is empty. Check that the burner ring and cover are correctly positioned. See the section “How to use the hob” Check the mains electricity is connected. Make sure you press the control knob all the way in and hold it for 10 seconds. In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mecanical or electrical brakdown. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls. 27 Service and Spare Parts Work performed by unskilled persons may lead to injuries and or damages and deteriorate the appliance. Interference with the appliance during the warranty period may only be performed by our service centre or by an organisation approved by our service centre. In the event of your appliance requiring service, or if you wish to purchase spare parts, contact your local AEG Service Force Centre by telephoning: 08705 929 929 Your call will automatically be routed to the Service Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at In-guarantee customers should ensure that the recommended checks under the heading “What to do if..” have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls. Help us to help you Please determine your type of enquiry before writing or telephoning. When you contact us we need to know: 1. Your name, address, post code and telephone number 2. Clear and concise details of the fault. 3. Date of purchase 4. The model and serial number This information can be found on the rating plate. 28 Customer Care For general enquires concerning your AEG appliance or for further information on AEG products, please contact our Customer Care Department at the address below or visit our website at Customer Care Department AEG Domestic Appliances 55-77 High Street Slough, Berkshire SL1 1DZ Tel 08705 350350* *calls to this number may be recorded for training purposes GUARANTEE CONDITIONS Standard guarantee conditions We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that: · The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate. · The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions. · The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. · All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property. · This guarantee is in addition to your statutory and other legal rights. · Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. 29 Exclusions This guarantee does not cover: · Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. · Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the...

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