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Anleitung Zusammenfassung
You may find it useful also to refer to the printed instructions that came with your device. Troubleshooting Tips Problem Possible Causes Solutions Blood Pressure Monitor status in Connection Center shown as 'Your device isn't connected' Connection is not well established Ensure the USB cable is properly plugged into the computer and the device. Disconnect the USB cable and the reconnect it, then wait several seconds There are measurements on your blood pressure device but they are not uploading when the device is connected Computer and device might be out of sync 1. Disconnect the USB cable. 2. Make sure the device is turned off by pressing start/stop. 3. Reconnect the USB cable If you connect your cable more than 20 seconds after you take a reading, Connection Center may not detect it. If Connection Center does not detect it, please disconnect the cable and reconnect it again. Check that the device is turned on. Device display is blank. Power off Replace batteries, referring to the battery installation instructions. Check for proper placement of the battery polarities. No battery power Review the instructions for taking a measurement. Blood pressure measurements are unexpectedly high or low. Error in taking measurements Blood pressure varies constantly. Many factors including stress, time of day, and how you wrap the cuff, may affect your blood pressure. Review the sections "Before Taking a Measurement" and "Taking a Measurement" in the instruction manual. Device Errors Error or symbol Cause Resolution Device shows "E E" vertically in two lines Cuff is over-inflated. Remove arm cuff. Refer to "Taking a Measurement" in instruction manual. Device shows "E" Monitor could not detect pulse wave. Air plug is not connected Take another measurement and remain still until the measurement is complete. Check air plug connection. Device shows "Er" A malfunction has occurred. Contact Omron Customer Support at Device shows "Battery picture with a cross mark" Batteries are worn Replace the four batteries. Refer to "Battery Installation No Power No Display appears on the unit Power off Check that the device is turned on. Check the battery installation for proper placement of the battery polarities. Replace all four batteries with new ones. If you have a problem with your device that this information does not solve, please: > Refer to the printed instructions that came with your device. > Phone Omron Customer Service: 1 (800) 634-4350 > Go to Trouble with Microsoft® HealthVault Connection Center or your HealthVault™ account? If your device is working correctly and you are having problems using your HealthVault Connection Center software or connecting to your HealthVault account, go to: Here you'll be able to access HealthVault Connection Help and FAQs and HealthVault account Help. For device troubleshooting tips, go to: If you have questions that are not answered by HealthVault Help, go to: Here you'll be able to submit a request for support to the HealthVault team. For general Microsoft support, go to Microsoft, HealthVault and the HealthVault logo are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners. Portions of this material are © 2009 Microsoft Corporation. All rights reserved....