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Closed caption problems • If the program or video you selected is not closed- captioned, no captions will display (-page 45). • If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (page 45). • A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (-page 45). Rating blocking (V-Chip) problems • If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (-page 49). • The V-Chip feature is available for the U.S. V-Chip system only (-page 50). 61 HM117 (E/F) Web 213:276 57HM117_EN.book Page 62 Friday, March 23, 2007 9:48 AM Chapter 8: Troubleshooting LED indications The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below. Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction. TV front “Voice announce” feature When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded “voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement). To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking. Yellow LED Blue LED Red/Green LED LED Indication Condition Solution Voice Announce 1) Blue is ON (solid). The TV is operating properly. – – 2) Green is ON (solid). Power-On Mode Fast. See “Setting the Power-On Mode feature” (- page 35). –3) Yellow blinks. Standby with Power-On Mode Fast. 4) Blue is ON (solid). Yellow blinks. The lamp is not working properly. The TV will automatically try to restart itself eight times (see item #5). Note: If the TV is powered off and then quickly on again when the lamp unit is hot, it may take several minutes for the picture to appear on-screen. This is a property of DLP® TV lamp technology and is NOT a sign of malfunction. For details, see “Setting the Power-On Mode feature” and “IMPORTANT NOTICE ABOUT HOT LAMP RESTART” (- page 35). – 5) Yellow is ON (solid). Red blinks. The lamp is not working properly after the eighth automatic restart (see item #3). Turn the TV OFF and then ON again. If the problem persists, contact TACP Consumer Solutions at 1-800631- 3811 in the U.S. or TCL Customer Service at 1-800-268-3404 in Canada. “Lamp not working” 6) Yellow is ON (solid). The lamp unit door is not seated properly. Turn OFF the TV and unplug the power cord. Review “Lamp unit replacement and care” in Chapter 9 to ensure that the lamp door is installed securely. “Lamp door is open.” 7) Red blinks. Fan stopped. Turn OFF the TV and unplug the power cord. Plug the power cord in again and turn ON the TV. “Fan stopped.” 8) Blue blinks slowly. Red blinks. Abnormal operation of BUS line. (light engine). – 9) Blue blinks slowly. Abnormal operation of BUS line. – 10)Blue blinks quickly. Power Protect Detection. – 11)Blue blinks quickly. Red blinks. The color wheel has stopped. “Color wheel stopped.” 12)Blue blinks quickly. Yellow blinks. Red blinks. An abnormal temperature increase has occurred. Turn OFF the TV. Check to make sure none of the slots or openings in the TV cabinet are covered, blocked, or dusty. Turn ON the TV again. “Temperature warning.” If, after trying the solution, the problem still exists: • In the U.S., call TACP Consumer Solutions at 1-800-631-3811. • In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to click “Home Entertainment,” and then click “Support.” 62 HM117 (E/F) Web 213:276 57HM117_EN.book Page 63 Friday, March 23, 2007 9:48 AM 57HM117_EN.book Page 63 Friday, March 23, 2007 9:48 AM Chapter 9: Appendix Lamp unit replacement and care Replacing the lamp unit (User-replaceable component) WARNING: RISK OF ELECTRIC SHOCK! TO REDUCE THE RISK OF ELECTRIC SHOCK, NEVER REMOVE TV COVERS, EXCEPT AS SPECIFIED HEREIN. REFER ALL SERVICING NOT SPECIFIED IN THIS MANUAL TO QUALIFIED SERVICE PERSONNEL. Failure to follow this WARNING may result in death or serious injury. The light source for this TV is a mercury lamp with internal atmospheric pressure that increases during use. The lamp has a limited service life that varies depending on product use and user settings. As is generally the case with all projection TVs that use projection lamps as a light source, the brightness of the lamp in this TV may vary somewhat over the expected service life and will generally decrease over time. Because of the many variables that can affect the useful service life of the lamp, your experience may vary f...

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