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The setup process for HyperTerminal will be guided in this chapter. 5.1. Firmware updating steps 1. Ensure the ACS-77100 is turned off. 2. Connect one end of the supplied RS-232 cable to the RS-232 3pin port from the Pin2, 4, 6 of the CN8 on the ACS-77100 controller, and connect the other end to one of the host computer’s COM port. 3. Launch HyperTerminal from the host computer: Start > Programs > Accessories > Communications > HyperTerminal. Note Note 4. Select COM1 or COM2 from the Connect using: dropdown menu, depending on which port is connecter to ACS-77100. 5. The COM properties dialog box will appear. Set the following values: Bit per second: 19200 Data bits: 8 Parity: None Stop bits: 1 Flow Control: Xon/Xoff 6. Turn on the ACS-77100 and press the ESC button on the host computer keyboard. The “>>>” prompt will appear. Caution ========= 76 Download Mode ========= Enter ‘1’ to Download Code (Firmware, Bootcode) ‘ESC’ exit ‘r’ reset --------------------------- version: Boot ---- 13 (a) ---- 03 Downloading Code! Flash type: SST39VF040 7. Type in the command “download” to go to the firmware download mode, then type “1” to download code (Firmware or Bootcode). 8. Locate the updates firmware file to send. For HyperTerminal, go to the Transfer menu and select Send Text File. 9. Send the firmware file as a text file. The file will start to download. 10. When the file has been downloaded, after ACS-77100 restarted, the firmware-updating procedure is finished. >>> download restart … 01 GPIO 01 AAA 01 01 Do not turn off the system or interrupt program during firmware-updating procedure. 6. Trouble Shooting Problem The ACS-77100 does not appear in the BIOS. Ensure that the array has completed the initialization process. How should I react to disk failure? For a RAID 5/RAID 10 array, you should replace the failed disk. Data rebuilding will then begin. For a RAID 5+hot spare array, data will be rebuilt automatically to the hot-spare disk. There is no need to immediately replace the failed drive. The capacity of new disk you installed must equal or larger than the disks installed in ACS-77100. Otherwise, it will be rejected by ACS-77100, though it has no any damage. The status for RAID fail Code 0 is: Not enough number of function disks for a RAID to operate Please create a new array. Possible solution LCD display RAID Fail Code 0. LCD display RAID Fail Code 1 Represents disk sequence is wrong, and the current sequence displayed within < >. Example: <2134>: disk 2 and disk 1 sequence is reversed. Please power off the ACS-77100 and replace the disks on the right slot. LCD display RAID Fail Code 2 The status for RAID Fail Code 2 is: The RAID has been failed, but all disks exist. Please create a new array. 7. FAQ If you encounter a problem while using the RAID box, check this section for help. 1. I have connected the ACS-77100 to host computer, but the host computer cannot recognize the ACS-77100 in BIOS. The array of the ACS-77100 must be created so that the host computer can recognize the RAID in BIOS. Please make sure that an array is created. 2. My Operating System is Linux. I have enabled the over 2TB capacity setting, but I still cannot partition a device over 2TB in OS. Why? The ACS-77100 is over 2TB available, but most OS still cannot support SATA device to over 2TB. Please refer to the below list for choosing the OS. a) Microsoft Windows Vista 8. Contact Accusys Accusys, Inc. • 8F, No. 47, Lane 2, Sec. 2, Guangfu Rd., Hsinchu, Taiwan • Tel : +886-3-575-0668 • Fax : +886-3-575-0866 • Website: • Sales : sales@accusys.com.tw • Support: support@accusys.com.tw Accusys U.S.A., Inc. • 46710 Fremont Blvd. Fremont, CA 94538, U.S.A. • Tel:+1-510-661-0800 • Fax:+1-510-661-9800 • Toll-free number:+1-866-277-5888 • Website: • Sales : sales@accusysusa.com • Support: support@accusysusa.com Accusys China, Inc. • 1701, Blk B, Horizon International Tower, No. 6 Zhichun Street, Haidian District, Beijing, postcode 100088, China. • Tel : +86-10-82800080 /81 /82 /83 • Fax : +86-10-82800784 • Website: • Sales: sales@accusys.com.cn • Support: support@accusys.com.cn Accusys EU B.V • Columbusstraat 22-26, Distripark Eemhaven, 3165 AD Rotterdam, Netherlands • Tel : +31-10-4284117 • Fax : +31-10-4284114 • Website: • Sales : sales@accusyseu.com • Support: support@accusyseu.com Accusys Korea, Inc. • Baegang B/D 5F Shinsa-Dong 666-14 Kanggnam-Gu, Seoul, Korea • Tel : (02)6245-9050 • Fax : (02)3443-9050 • Website: • Email : sales@accusys.co.kr ...

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