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Refer to the section on care and cleaning of the glass cooktop on page 43. The surface is hot and the model features a light-colored cooktop. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. The surface unit frequently cycles on and off. This is normal. The element will cycle on and off to maintain the heat setting. The oven will not turn on. The range is not completely plugged into the electrical outlet. Make sure the electrical plug is inserted into a live, properly grounded outlet. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. The oven controls have been set improperly. See the chapter on operating the oven. The oven is too hot. Allow the oven to cool. The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. Incomplete service wiring. Call for service. Power outage. Check to see if the house lights will turn on. If required, call your local electric company for service. The oven light will not turn on. The light bulb is loose or defective. Tighten or replace the bulb. The switch operating light is broken. Call for service. Oven smokes excessively during broiling. The control has not been set properly. Refer to the section on setting oven controls. Make sure the oven door is opened to the broil stop position. The meat has been placed too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. The meat has not been properly prepared. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. The insert on the broiler pan has been positioned upside down, preventing the grease from draining. Position the insert on the pan so that the ribs are up and the slots are down, allowing the grease to drip into the pan. Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Food does not bake or roast properly. The oven controls have not been set correctly. See the chapter on operating the oven. The oven rack has been positioned incorrectly or is not level. See the section on using the oven racks on page 21. Incorrect cookware or cookware of improper size being used. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 35. PROBLEM POSSIBLE CAUSE SOLUTION Food does not broil properly. The oven controls have been set incorrectly. Press the BROIL pad. The rack has not been properly positioned. See the broiling guide on page 30. Cookware not suited for broiling. Use suitable cookware. Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended. See the section on broiling on page 29. In some areas the power (voltage) may be low. Preheat the broil element for 10 minutes. See the broiling guide on page 30. The oven temperature is too hot or too cold. The oven sensor needs to be adjusted. See the section on adjusting the thermostat on page 35. Scratches or abrasions on cooktop surface The cooktop is being cleaned improperly. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Cookware with rough bottoms were used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. Cookware has been slid across the cooktop surface. Brown streaks or specks Boilovers have been cooked onto the surface. Use the blade scraper to remove soil. See the section on care and cleaning of the glass cooktop on page 43. Areas of discoloration with metallic sheen Mineral deposits from water and food have been left on the surface of the cooktop. Remove using a ceramic-glass cooktop cleaning cream. Use cookware with clean, dry bottoms. The oven will not self-clean. The oven temperature is too high to set a self-clean operation. Allow the range to cool and reset the controls. The oven controls have been set incorrectly. See the section on self-cleaning on page 38. A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. “Crackling” or “popping” sound This is the sound of the metal heating and cooling during both the cooking and cleaning functions. This is normal. Excessive smoking during a self- cleaning cycle There is excessive soiling in the oven. Press the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and reset the oven for self-cleaning. Th...

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