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You can use this information to remotely monitor the operation of a phone and to assist with troubleshooting. You can also obtain much of this information directly from a phone. For more information, see Chapter 6, “Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone.” For more information about troubleshooting the Cisco Unified IP Phone, Chapter 8, “Troubleshooting the Cisco Unified IP Phone.” This chapter includes these topics: • Accessing the Web Page for a Phone, page 7-2 • Disabling Web Page Access, page 7-3 • Device Information, page 7-4 • Network Configuration, page 7-5 OL-8555-02 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3) 7-1 Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone • Network Statistics, page 7-10 • Device Logs, page 7-16 • Streaming Statistics, page 7-18 Accessing the Web Page for a Phone To access the web page for a Cisco Unified IP Phone, perform the following steps. If you cannot access the web page, it may be disabled. See the “Disabling Web Page Access” section on page 7-3 for more information. Procedure Step 1 Obtain the IP address of the Cisco Unified IP Phone using one of these methods: • Search for the phone in Cisco Unified CallManager by choosing Device > Phone. Phones registered with Cisco Unified CallManager display the IP address on the Find and List Phones web page and at the top of the Phone Configuration web page. • On the Cisco Unified IP Phone, press the Settings button, choose Network Configuration, and then scroll to the IP Address option. Step 2 Open a web browser and enter the following URL, where IP_address is the IP address of the Cisco Unified IP Phone: The web page for a Cisco Unified IP Phone includes these topics: • Device Information—Displays device settings and related information for the phone. For more information, see the “Device Information” section on page 7-4. • Network Configuration—Displays network configuration information and information about other phone settings. For more information, see the “Network Configuration” section on page 7-5. 7-2 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Disabling Web Page Access • Network Statistics—Includes the following hyperlinks, which provide information about network traffic: – Ethernet—Displays information about Ethernet traffic. For more information, see the “Network Statistics” section on page 7-10. – Port 1 (Network)—Displays information about network traffic to and from the 10/100 SW port on the phone. This port connects the phone to the network. For more information, see the “Network Statistics” section on page 7-10. – Port 2 (Access)—Displays information about network traffic to and from the 10/100 PC port on the phone. This port connects the phone to a network device, such as a computer. For more information, see the “Network Statistics” section on page 7-10. – Port 3 (Phone)—Displays information about network traffic to and from the phone. For more information, see the “Network Statistics” section on page 7-10. • Device Logs—Includes the following hyperlinks, which provide information that you can use for troubleshooting: – Debug Display—Provides information that may be useful to the Cisco TAC if you require assistance with troubleshooting – Stack Statistics—Displays information about the phone’s stack tasks. For more information, see the “Device Logs” section on page 7-16. – Status Messages—Displays various system messages. For more information, see the “Device Logs” section on page 7-16. • Streaming Statistics—Includes the following hyperlink: – Stream 1—Display a variety of streaming statistics. For more information, see the “Streaming Statistics” section on page 7-18. Disabling Web Page Access For security purposes, you may choose to prevent access to the web pages for a phone. If you do so, you will prevent access to the web pages that are described in this chapter and to the Cisco Unified CallManager User Options web pages. Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 7-3 Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Device Information To disable access to the web pages for a phone, follow these steps from Cisco Unified CallManager Administration: Step 1 Choose Device > Phone. Step 2 Specify the criteria to find the phone and click Find, or click Find to display a list of all phones. Step 3 Click the device name to open the Phone Configuration window for the device. Step 4 From the Web Access drop-down list box, choose Disabled. Step 5 Click Update. Note Some features, such as Cisco Quality Report Tool, do not function properly without access to the phone web pages. Disabling web access also affects any serviceability application that relies on web access,...

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