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See the “Related Documentation” section on page xv. Audience Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network. The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone’s ability to function in the network. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified CallManager, many of the tasks in this manual require familiarity with Cisco Unified CallManager. Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified OL-1527-01 xiii Preface Organization Organization This manual is organized as follows: Chapter Description Chapter 1, “An Overview of the Cisco Unified IP Phone” Provides a conceptual overview and description of the Cisco Unified IP Phone Chapter 2, “Preparing to Install the Cisco Unified IP Phone on Your Network” Describes how the Cisco Unified IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network Chapter 4, “Configuring Settings on the Cisco Unified IP Phone” Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone Chapter 5, “Configuring Features, Templates, Services, and Users” Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified CallManager Chapter 6, “Customizing the Cisco Unified IP Phone” Explains how to customize phone ring sounds, background images, and the phone idle display at your site Chapter 7, “Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone” Explains how to view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely” Describes the information that you can obtain from the phone’s web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, “Providing Information to Users Via a Website” Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones xiv Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified OL-1527-01 Preface Related Documentation Appendix C, “Supporting International Users” Provides information about setting up phones in non-English environments Appendix D, “Technical Specifications” Provides technical specifications of the Cisco Unified IP Phone Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified CallManager, refer to the following publications: Cisco Unified IP Phone 7961G, 7961G-GE and 7941G, 7941G-GE These publications are available at the following URL: • Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide • Cisco Unified IP Phone 7941G and 7941G-GE Installation Guide • Cisco Unified IP Phone 7961G and 7961G-GE Installation Guide • Cisco Unified IP Phone Features A–Z • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified CallManager These publications are available at the following URL: • Cisco Unified CallManager Administration Guide • Cisco Unified CallManager System Guide • Cisco Unified CallManager Security Guide • Cisco Unified CallManager Serviceability Administration Guide • Cisco Unified CallManager Serviceability System Guide • Cisco Unified CallManager Features and Services Guide Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified OL-1527-01 xv Preface Obtaining Documentation • Cisco Unified CallManager Bulk Administration Guide • Cisco Unified CallManager Troubleshooting Guide for Release 5.1(1) • Cisco Unified CallManager Compatibility Matrix Troubleshooting This document is available to registered Cisco.com users at the following URL: • Using the 79xx Status Information for Troubleshooting tech note Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials Cisco 7900 Series Unified IP Phone eLearning tutorials use audio and animation to demonstrate basic calling features. You can access eLearning tutorials online (for severa...

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