Stimmen - 4, Durchschnittliche Bewertung: 4.8
(
)
)
|
Anleitung Zusammenfassung
After you are familiar with the steps, the symbols should serve as a quick reminder. (Buttons are shaded and labeled to look like the actual buttons on your voice terminal. A shaded light indicates that it is lit.) Lift handset Don’t lift handset Dial (an outside number, intercom or feature code) Conference Speaker 555-1234 Page Touch a fixed feature button (A dark shaded button indicates a fixed feature button.) Touch a line button (A lighter shade with a telephone number indicates a line button.) Touch a custom feature button (A lighter shade with a feature name indicates a custom feature button.) Hang up your handset Slide the T/P switch to the P position Return the T/P switch to the center position Since each symbol represents one action, a sequence of two or more symbols illustrates a procedure. For example, Intercom + + means lift your handset, touch Intercom, and dial the number. Placing and Answering Calls LINE BUTTONS AND LIGHTS Each call is represented on a separate line button. The lights next to the line buttons tell you what’s happening. . The red light tells you which line you’re on or will get when you lift the handset. When you touch a line button, the red light goes on next to that line. . The green lights tells you if the line is free (no light), busy (steady on), ringing (flashing), or on hold (fast flashing for your held calls, slower flashing for others’ held calls). DISTINCTlVE RINGING Calls you receive sound different depending on the type of call it is: intercom (beep), outside call (one long ring), transferred call (one short and one long ring). PLACING AN OUTSIDE CALL Just lift the handset and dial. The MERLIN system automatically selects a free line for you. You can select a different line by + touching the line button you want. NOTE: To dial an outside sequence that starts with # (for example, a Centrex/PBX code), dial ## instead. Line Request If you want to use a particular outside line that is busy (green light is on), you can tell the MERLIN system to signal you when the line is free. Just touch the busy line button (red light comes on), leaving the handset on the hook. When the line is free, you will hear a beep. Just lift the handset to dial. If you touch another line button or receive a call, or if someone else uses the line before you, your Line Request is cancelled. ANSWERING AN OUTSIDE CALL Again, just lift the handset; the system automatically gives you the ringing line. PLACING AN INTERCOM CALL Use the Intercom button for calling people who are connected to your MERLIN system. The Intercom button works like any line button. To place an intercom call, just touch Intercom and dial the intercom number you want. When you hear the beep, make the announcement or start your conversation. The codes for calling people inside your business are as follows: 0 to 5 (Model 206) 10 to 19 (Model 410) 10 to 29 (Model 820) ANSWERING AN INTERCOM CALL Answer an intercom call as you would any call: just lift the handset to get the ringing intercom line. 555-1234 + Intercom + Fixed Features HOLD The Hold feature lets you handle more than one call at the same time. To put a call on hold, touch Hold. The green light next to the line flashes rapidly and your voice terminal rings periodically to remind you of the held call. To return to the held call, touch the line button with the rapidly flashing green light. If you do not have a line button for a call, you can still put it on hold using the Hold button. To retrieve the call, dial #*. TRANSFER Hold Pause To transfer a call, touch Transfer (call is now on hold), dial the intercom number, and hang up. If the call is not answered, it Transfer + + returns to your phone with the distinctive two-ring transferred call signal. You can also announce a call on the intercom as you transfer it. Touch Transfer, touch Intercom, and dial the intercom code. Transfer + Intercom + When you hear the beep, announce the call and hang up. CONFERENCE Add a second outside caller to an existing conversation by following this procedure: Touch Conference, touch a free line Conference 555-1234 + + button, dial the second person. You can also use the Conference feature to add in a call on hold: Touch Conference, touch the line button with the held Conference + 555-1234 call. The conference limit is two outside lines. Two additional inside people can join in the call by touching the line buttons in use for the conference, making a total of five people in the conference, including you. If you put a conference on hold, the other people in the conference can talk to each other. This is especially convenient if two outside parties need to talk to each other. You can conference them together, put them on hold, and be free to do other things. DROP Remove a call from a conference by following this two-step procedure: Touch Drop, touch the line button of the call to be Drop Stop + 555-1234 dropped. Drop is especially useful when the line you wanted to conference in is busy or is ...