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No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. UNITED STATES GOVERNMENT LEGENDS: If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: United States Government Legend: All technical data and computer software is commercial in nature and developed solely at private expense. Software is delivered as Commercial Computer Software as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com, the 3Com logo, Boundary Routing, EtherDisk, EtherLink, EtherLink II, LANplex, LinkBuilder, Net Age, NETBuilder, NETBuilder II, OfficeConnect, Parallel Tasking, SmartAgent, SuperStack, TokenDisk, TokenLink, Transcend, and ViewBuilder are registered trademarks of 3Com Corporation. ATMLink, AutoLink, CoreBuilder, DynamicAccess, FDDILink, FMS, NetProbe, and PACE are trademarks of 3Com Corporation. 3ComFacts is a service mark of 3Com Corporation. Artisoft and LANtastic are registered trademarks of Artisoft, Inc. Banyan and VINES are registered trademarks of Banyan Systems Incorporated. CompuServe is a registered trademark of CompuServe, Inc. DEC and PATHWORKS are registered trademarks of Digital Equipment Corporation. Intel and Pentium are registered trademarks of Intel Corporation. AIX, AT, IBM, NetView, and OS/2 are registered trademarks and Warp is a trademark of International Business Machines Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. PictureTel is a registered trademark of PictureTel Corporation. UNIX is a registered trademark of X/Open Company, Ltd. in the United States and other countries. Other brand and product names may be registered trademarks or trademarks of their respective holders. CONTENTS CONTENTS ABOUT THIS GUIDE Finding Information............................................................................................................xiii Conventions.......................................................................................................................xiv Related Documentation......................................................................................................xiv Contacting CommWorks.................................................................................................... xv 1 INSTALLATION Overview............................................................................................................................17 Management Workstation..................................................................................................18 Prerequisites.......................................................................................................................18 Before You Begin................................................................................................................19 Removing Previous Versions................................................................................................20 Option 1 .......................................................................................................................20 Option 2 .......................................................................................................................20 Installing IP Telephony Manager..........................................................................................20 Setting PATH and LD_LIBRARY_PATH.............................................................................21 Starting IP Telephony Manager .............................................................................

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