Description
Workaround
“Application or service '3PAR Management Plug-in and
Recovery Manager for VMware vSphere Web Service' could
not be restarted.”
RMVMware.exe Virtual Copy creation fails when a Virtual
This version supports only English language for Virtual
Machine or Datastore name is in Japanese.
Machines and Datastores.
Rename Japanese names to English names. Use the UUID
method to create snapshot for Virtual Machines or Datastores.
Application consistent Virtual Copy creation fails if the Virtual Application Consistency is not supported on Virtual Machines
Machine has physical compatibility RDM.
that have been configured using Physical Compatibility RDM
LUNs.
If possible, remove physical compatibility RDMs or convert
the VMs to Virtual compatibility RDMs.
Virtual Copy volumes display as expirable when the Expiry
Remove the expiry value from the base volume or remove the
option is not selected. This instance occurs when the base
expiry value from the Virtual Copies using the HP 3PAR OS
volume has an expiration set by the HP 3PAR StoreServ
CLI.
Storage system. By default, all Virtual Copies inherit expiry
values from the parent base volume.
When multiple VMs sit on a single Datastore/Virtual Volume, Datastore/Virtual Volume promote must only be used as the
a Datastore promote will roll back all VMs to a point-in-time. last available option if Virtual Machine level Virtual Copies
In a scenario, when a single VM sits on multiple
are not available.
Datastore/Virtual Volumes, and only a single volume is being Always use VM level application consistent Virtual Copy
promoted, data inconsistencies can occur.
whenever possible and restore only the affected virtual disk.
In a scenario, when a single VM sits on multiple
Datastores/Virtual Volumes, all Datastores used by the same
VM should be promoted.
Microsoft Windows domain users with local Administrator
The reason for the error relates to a User Access Control
privilege are not able to run the RMV Admin Tool. The
(UAC) feature in Microsoft Windows 2008. With UAC
following error is displayed:
enabled, a domain user with local administrator privilege is
“Only user with administrative privilege is permitted to use
treated as a regular user unless the access right to a program
this utility."
is elevated.
There are two ways for a domain user with administrator
privilege to run the program properly:
• Disable the Microsoft Windows UAC feature
• Choose "Run as administrator" when opening the Admin
Tool
Scheduling a Virtual Copy tasks near Daylight Savings Time This error is caused by the Guest OS when Daylight Savings
change may result in the failure to create snapshot with the
time change is about to occur. Reschedule the operation to
following message: “The guest OS has reported an error
run after the time change occurs.
during quiescing. The error code was: 4 The error message
was: Quiesce aborted.”
When scrolling up and down in the Virtual Volumes table in Click No and refresh the screen. Wait a few seconds before
the Virtual Volumes tab, a script error may occur.
scrolling up and down the table.
If a new Virtual Machine, Datastore or path is added to the
A refresh of the vCenter cache may be issued from the HP
vCenter, the refresh through the Remote Copy tab does not
3PAR tab seen from Datastores or Virtual Machines. The
refresh the new vCenter data.
vSphere client can also be closed and reopened to reflect
the vCenter’s latest changes.
If a path for a Virtual Volume is dead, RMV will not display
Path management can be performed from vCenter’s Manage
any information about the path in the HP 3PAR tab.
Paths for Virtual Volumes seen under the Configuration tab.
To view the path of a Virtual Volume:
1. Select the ESX host.
2. Click the Configuration tab
3. Click Storage in the Hardware window pane.
4. Click Devices tab under the View window pane.
Known Issues with HP 3PAR Management Plug-in and Recovery Manager Software for VMware vSphere
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Dieses Handbuch ist für folgende Modelle:
Software - HP 3PAR 10400 Application Software Suite for VMware Media LTU (155.72 kb)
Software - HP 3PAR Recovery Manager Software for VMware vSphere (155.72 kb)
Software - HP 3PAR StoreServ Application Suite for VMware E-Media (155.72 kb)
Software - HP 3PAR StoreServ Application Suite for VMware Media (155.72 kb)