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Anleitung Zusammenfassung
The host computer must at a minimum provide standby power. • A Desktop Appliance that is plugged into an appropriate AC outlet. • A 1 Gigabit (Gb) Ethernet switch that is powered up. Desktop Appliance/PCI Add In Card Physical Link LED is blinking A blinking Physical Link LED indicates that the link is connected to a 100 Mb device (rapid blink), or a 10 Mb device (slow blink). Reconnect the link directly to the PCI Add In Card/Desktop Appliance, or through a 1 Gb Ethernet switch. Desktop Appliance/PCI Add In Card System Link LED not lit Verify that the destination MAC address of both the Desktop Appliance and the PCI Add In Card have been properly paired. This requires the use of the DWorks Administration Utility. If the link is connected through a 1 Gb Layer 1 switch, then verify that the two ports being used for the Digital Desktop System are properly configured. Computer will not boot Ensure that the computer is powered up. Check the LED status. Verify that all cables are properly connected. Reinstall the PCI Add In Card into a different PCI slot. Ensure that the video adaptor is enabled in the Desktop Appliance and the PCI Add In Card. Ensure the integrity of the PCI Add In Card cabling. Test cabling with Time Domain Reflectometry (TDR) or other appropriate cable test device. 24 Digital Desktop System Installer/User Guide Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting (Continued) No video Ensure that the computer is powered. Ensure that all video cards are removed from the computer. Check the PCI Add In Card and Desktop Appliance LEDs to ensure that computer to Desktop Appliance communication is functioning. Ensure the integrity of the PCI Add In Card cabling. Test cabling with TDR or other appropriate cable test device. Ensure that the on-board video or the slot being used for video has not been disabled on the PCI Add In Card, Desktop Appliance or using the DWorks Administration Utility. Reinstall the PCI Add In Card into a different PCI slot in the computer. Check your computer's BIOS settings and ensure that they are set to PCI video or Autodetect. Disable on-board graphics adaptor in the operating system and/or BIOS. Reset the BIOS to the default setting and reboot to allow Plug and Play BIOS to detect devices. Uninstall and reinstall video drivers. No audio Plug headphones, if used, into the Desktop Appliance audio output jack. If you are using speakers, ensure that they are powered and plugged into the Desktop Appliance audio output jack. Ensure that no other audio cards are installed in the computer. Ensure that audio has not been disabled in the PCI Add In Card or DWorks Administration Utility. Check the PCI Add In Card and Desktop Appliance LEDs to ensure computer to Desktop Appliance communication is functioning. Check your computer's BIOS settings and ensure that your on-board audio, if any, is disabled. Ensure that your audio drivers are properly installed. Ensure that any running application software that is playing music does not have the speaker muted. Audio files are audible, CDs are not Find and enable the Enable Digital Audio option within your operating system. Appendices 25 Table A.1: Desktop Appliance/PCI Add In Card Troubleshooting (Continued) USB peripheral is inoperable Ensure that your USB peripherals are plugged into the USB ports of the Desktop Appliance in accordance with the peripheral manufacturer's guidelines. Check PCI Add In Card and Desktop Appliance LEDs to ensure computer to Desktop Appliance communication is functioning. Ensure that USB has not been disabled in the PCI Add In Card or DWorks Administration Utility. Ensure that your operating system supports USB connections. Ensure that the device being connected is USB 2.0 compliant and installed according to the manufacturer's guidelines. Video/Audio/USB performance is sluggish Ensure the integrity of the PCI Add In Card cabling. Test cabling with TDR or other appropriate cable test device. Check the cable connections at the Desktop Appliance and the PCI Add In Card and any other connections or patches in that path. Check for correct driver operations. PS/2 device is not functioning properly Ensure that the keyboard and mouse are plugged into the appropriate Desktop Appliance ports. Ensure that PS/2 “Y” cable is correctly attached from the rear of the PCI Add In Card to the PS/2 input on the back of the computer. Ensure that the PS/2 device functions properly when connected directly to the computer. 26 Digital Desktop System Installer/User Guide Appendix B: UTP Cabling The performance of the Digital Desktop System depends on high-quality connections. Poorly installed or maintained cabling can diminish the performance of the Digital Desktop System. NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation. Depending on the model you have chosen, the Digita...