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Safety, Warranty, and Setup Guide
Lenovo® electronic manuals... for a greener planet!
Refer to the electronic User Guide for detailed product information:

Brief user notices
http://www.lenovo.com/thinkuserguides
ThinkPad T431s
http://www.lenovo.com/support

Unpack
Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and

applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove
the Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery
overview” in the User Guide. See “Accessing your User Guide” for instructions on opening the electronic




User Guide provided on your computer.
ThinkPad®
Power cord
ac power adapter
Publications
computer

Initial setup instructions
Controls and indicators
1.
Camera
Connect to power. Ensure that all power cord connectors are securely and completely plugged into
Microphones
receptacles.
Power button

Fingerprint reader (on some models)
Touch pad
Fn key with the Fn Lock indicator


F1 key with the speaker mute indicator
2. Press the power button to turn on the computer.

3.
F4 key with the microphone mute indicator
Configure the operating system following the on-screen instructions to complete the initial setup. This

process takes several minutes.
TrackPoint® pointing stick

Additional information about using your ThinkPad computer is in the User Guide. See “Accessing your
User Guide” later in this document.




Country or region Telephone number
Country or region
Telephone number
Accessing your User Guide
Your technical support representative might want to walk you through
the problem while you are at your computer during the call.
Ireland 01-815-9202
077-117-1040 (Warranty service and support)
01-881-1444 (Warranty service and support)
(Swedish)
Your User Guide contains detailed information about your computer.
(English)
Switzerland 058-333-0900
To access your User Guide, do the fol owing:
Worldwide Lenovo Support telephone list
Israel
Givat Shmuel Service Center:
0800-55-54-54 (Warranty service and support)
+972-3-531-3900
(German, French, Italian)
Windows® 8:
Important: Telephone numbers are subject to change without notice.
(Hebrew and English)
Taiwan 0800-000-702
(Mandarin)
 From the desktop or the Start screen
The most up-to-date telephone list for the Customer Support Center is
Italy 02-7031-6101
Thailand
001 800 4415 734
always available at http://www.lenovo.com/support/phone.
+39-800-820094 (Warranty service and support)
(Thai, English)
1. Move the cursor to the top-right or bottom-right corner of the
(Italian)
Turkey
0212 336 03 66
screen to display the charms, and then click Search.
If the telephone number for your country or region is not listed,
Japan
0120-000-817
00800 448 825 165
contact your Lenovo reseller or Lenovo marketing representative.
2. From the Apps screen, click Lenovo User Guide.
Jordan Jordan
Business
Systems:
(Turkish)
Country or region
Telephone number
00 962 6 5000999 (ext. 713/127)
Ukraine
0800 502 235
 From the Start screen
General Computer & Electronic (GCE):
Africa
Africa: +44 (0)1475-555-055
(Ukrainian, Russian, English)
00 962 6 551 3879
1. Click Lenovo Support. The Lenovo Support window opens.

South Africa: 0800110756 (English, Afrikaans)
United Arab
800 04447023 (English, Arabic)
Central Africa: Contact the nearest Lenovo Business
Korea
080-513-0880 (Korean)
Emirates
2. Click User Guide.
Partner
Kuwait
Easa Hussain Al Yousifi: 00 965 2244 5280
United Kingdom
01475-897-163
AM. KHORAFI: 00 965 2200 1100 1127
08705-500-900 (Standard warranty support)
Windows 7:
Algeria
+33 6 7348 1739 (French, English)
Khorafi Business Machines (KBM): 00 965 2259 4611
Argentina
0800-666-0011 (Spanish)
(English)
1. From the Windows desktop, click Start and then click Help and
Diyar United Company: 00 965 4378 383
Australia
1800 041 267 (English)
United States
1-800-426-7378 (Select “Option #1”)
Support. The Help and Support program opens.
Redington Kuwait: 00 965 2433 3203, 25456250 /
(English)
Austria
01-24592-5901 (German)
25456251
Uruguay 000-411-005-6649
(Spanish)
2. Click Lenovo User Guide.
Bahrain
Kanoo IT: 00 973 1771 1722
Latvia +371
7070360
Bahrain Business Machine LLC: 00 973 1758 4302
Venezuela 0-800-100-2011
(Spanish)
3. In the Lenovo User Guide window, click the link for your model and
Lebanon
Quantech: 00 961 1999 500
Belgium 02-210-9820
Vietnam
120-11072 (Toll Free)
Computer Business Machine (CBM): 00 961 1680 180
the User Guide opens.
+32 (0)2 339 3611 (Warranty service and support)
+(84) 8 3521 8000 (Standard Charges Apply)
El Haceb S.A.L: 00 961 1771 300
(Dutch)
(Vietnamese, English)
Lithuania
+370 5 278 66 00
Read before using your computer
02-210-9800 (French)
Yemen
Al Khirbash and Agencies:
Libya
+33 6 7348 1739 (French, English)
Bolivia 0800-10-0189
(Spanish)
00 967 1209 8278
Luxembourg
+32 (0)2 339 3611
Yemen Business Machines (YBM):
Brazil
Calls made from within the Sao Paulo region:
+35 229 8977 5063
00-967 3 213324,
(11) 3889-8986
(French)
00-967 3 214655,
Calls made from outside the Sao Paulo region:

Macau 0800-807
/
00-967 3 213909
0800-701-4815
(852) 3071-3559
The following sections provide critical safety and regulatory
(Brazilian Portuguese)
(Cantonese, English, Mandarin)
Lenovo product service information for Taiwan
information for Lenovo computers and instructions on how to access
Brunei
Dial 800-1111, then dial 866-273-5446
Malaysia 1800-88-0013
electronic versions of the publications developed for your computer.
(English and Bahasa Melayu)
(English, Bahasa Melayu)
Canada
1-800-565-3344 (English, French)
Malta +35621445566
Read first — regulatory information
Caribbean
1-800 426 7378 (English)
Mexico 001-866-434-2080
(Spanish)
(Bermuda,
Middle East
+44 (0)1475-555-055
Computer models equipped with wireless communications comply
Jamaica, Tortola)
Morocco
+212 5 22 509035
with the radio frequency and safety standards of any country or region
Chile 800-361-213
(Spanish)
+212 5 22 509017
in which it has been approved for wireless use. In addition, if your
China
Technical Support Line
(Arabic)

product contains a telecom modem, it complies with the requirements
800-990-8888, 86-10-58851110 (Mandarin)
Netherlands
+31 (0)20 513 3939 (Dutch)
for connection to the telephone network in your country.
Colombia 1-800-912-3021
(Spanish)
New Zealand
0508 770 506 (English)
Safety information
Costa Rica
0-800-011-1029 (Spanish)
Be sure to read the Regulatory Notice for your country or region
Nicaragua 001-800-220-1830
(Spanish)
Croatia 0800-0426
before using the wireless devices contained in your computer. To
Norway 6681-1100
Cyprus 80092537
(Greek)
obtain a PDF version of the Regulatory Notice, refer to the
8152-1550 (Warranty service and support)
Czech Republic
+420-2-7213-1316
(Norwegian)
“Downloading publications” section below.

Denmark 4520-8200
Oman
Khimji Ramdas Computer Communication Systems:
7010-5150 (Warranty service and support)
This section contains important safety information for Lenovo
00 968 2469 6255
Downloading publications
(Danish)
Overseas Business Machines (OBM): 00 968 2460
products. Additional safety information is provided in the User Guide
Dominican
1-866-434-2080 (Spanish)
1072, 2460 5018
for your product. See “Accessing your User Guide” for additional
Electronic versions of your computer publications are available from
Republic

Gulf Business Machines Services (GBMS): 00 968
information.
the Lenovo Support Web site. To download the publications for your
Ecuador
1-800-426911 OPCION 4 (Spanish)
2455 9831
computer, go to http://www.lenovo.com/ThinkPadUserGuides and
Egypt
800-0000-418 (Toll free)
Pakistan
International Office Products (pvt) Ltd.:
Plastic bag notice
follow the instructions on the screen.
002-02-2594-8500 (Standard charges apply)
00 92 212 422 569, 00 92 213 241 2023
(English, Arabic)
Selling Business Systems:
CAUTION:
Service and Support information
El Salvador
800-6264 (Spanish)
00 92 21 568 9823
Plastic bags can be dangerous. Keep plastic bags away from
Estonia
+372 66 00 800, +372 6776793
Panama 206-6047
babies and children to avoid danger of suffocation.
The following information describes the technical support that is
Finland 09-459-6960
001-866-434-2080 (Lenovo Customer Support Center
available for your product, during the warranty period or throughout
+358-800-1-4260 (Warranty service and support)
- Toll free)
Built-in rechargeable battery notice
the life of your product. Refer to the Lenovo Limited Warranty for a full
(Finnish)
(Spanish)
explanation of Lenovo warranty terms. See “Lenovo Limited Warranty
France 0238-557-450
Paraguay 009-800-52-10026
(Spanish)
DANGER
notice” later in this document for details on accessing the full warranty.
Hardware: 0810-631-213 (Warranty service and
Peru
0-800-50-866 OPCION 2 (Spanish)
support)
Philippines
180089086454 (Domestic Toll Free)
Do not attempt to replace the internal rechargeable lithium
If you purchased Lenovo services, refer to the following terms and
Software: 0810-631-020 (Warranty service and
180014410719 (International Toll Free)
batteries. Contact Lenovo Support for factory replacement.
conditions for detailed information:
support)
(Tagalog, English)
(French)
 For Lenovo Warranty Service Upgrades or Extensions, go to:
Poland
+48 22 760 7300 (Polish)
Lithium coin cell battery notice
Germany
01805-00 46 18 (Warranty service and support)
http://support.lenovo.com/lwsu
Portugal
+351 21 892 7046 (Portuguese)
(German)
Qatar
Al Mana Computer Services: 00 974 4489 966 (ext.
DANGER
 For Lenovo Accidental Damage Protection Services, go to:
Greece 0080044149702
(Greek)
1992)
http://support.lenovo.com/ladps
Guatemala 1800-624-0051
(Spanish)
Qatar Computer Services W.L.L: 00 974 4441 212
Danger of explosion if battery is incorrectly replaced.
Honduras Tegucigalpa:
232-4222
Gulf Business Machines: 00-974 462 1395
When replacing the lithium coin cell battery, use only the same or an
Online technical support
San Pedro Sula: 552-2234
Romania +4-021-224-4015
(Spanish)
equivalent type that is recommended by the manufacturer. The
Russia
8-800-555-0317 (Toll free number)
Online technical support is available during the lifetime of a product at
Hong Kong
800-964-173 /
(Russian)
battery contains lithium and can explode if not properly used, handled,
http://www.lenovo.com/support.
3071-3561
Saudi Arabia
8008445128 (English, Arabic)
or disposed of.
(Cantonese, English, Mandarin)
Singapore
800 6011 343 (Local number only)
Do not:
Telephone technical support
Hungary
+36 1 3825716
+603 8315 6856 (DID)
+36 1 3825720
 Throw or immerse into water
(English)
You can get help and information from the Customer Support Center
(English, Hungarian)
 Heat to more than 100°C (212°F)
Slovakia
+421 2 4974 8888
by telephone. Before contacting a Lenovo technical support
India
1800-425-2666 or 1800-102-3692
 Repair or disassemble
Slovenia +386-1-200-50-60
(Slovenian)
representative, have the following information available: model and
Email: smcindia@in.ibm.com
Spain 0901-100-000
(Spanish)
Dispose of the battery as required by local ordinances or regulations.
serial number, the exact wording of any error message, and a
(English)
Sri Lanka
+9411 2493547, +9411 2493548 (English)
description of the problem.
Indonesia 001-803-442-425
The following statement applies to users in the state of California,
(English, Bahasa Indonesia)
Sweden 08-477-4420
U.S.A.

Third Edition (January 2014)
© Copyright Lenovo 2013, 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,

reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

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