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Anleitung Zusammenfassung
See Documentation (page 8) for details on the printed and non-printed documentation supplied with your computer, as well as further sources of reference. . Go to the help files that accompany your software for instructions on using the software. . Use the search function in Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key. . VAIO-Link web site: If you have any problem with the computer, you can access the VAIO-Link web site for troubleshooting. Go to . e-Support: This interactive part of our web site allows you to get in contact with our dedicated support team over the Internet. Using a personalized account, you can log your technical queries with ease. . VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the printed and non- printed documentation. . Visit the other Sony web sites: . if you want to know more about VAIO and become part of the growing VAIO community. . for online purchases. . for other Sony products. . You need to set up an Internet connection before you can access the online features described here. 179nNSupport Options e-Support What is e-Support? If you have searched our user guides and web site (but have not found an answer to your question or issue, use e-Support to solve it. Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team. Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the e- Support Team. Who can use e-Support? All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal. How can I access the e-Support portal? When you register your computer, you will automatically receive an e-mail with the link to the e-Support Web Portal, your Customer ID and a basic explanation within a few hours. All you need to do is activate your account by clicking on the provided link in the e-mail. You are now ready to create your first case. You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, e- Support will only accept and deal with queries submitted in English, French or German. 180nNSupport Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but keep in mind that our e-Support Team can only answer your queries from Monday till Friday between 8 am and 6 pm. Is there a cost involved for using e-Support? No, this is a free of charge service offered to all registered VAIO customers. How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an e-mail, notifying you that your case has been updated. 181nNTrademarks Trademarks Sony, Battery Checker, Click to Disc, Click to Disc Editor, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Media plus, VAIO Movie Story, VAIO MusicBox, VAIO Power Management, VAIO Power Management Viewer, VAIO Update are trademarks or registered trademarks of Sony Corporation. and "Memory Stick," "Memory Stick Duo," "MagicGate," "OpenMG," "MagicGate Memory Stick," "Memory Stick PRO," "Memory Stick PRO-HG," "Memory Stick Micro," "M2," Memory Stick logo, VAIO, and the VAIO logo are trademarks or registered trademarks of Sony Corporation. Blu-ray Disc™ and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association. Intel, Pentium, and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation. Microsoft Windows Vista, Windows Media Center Edition, MS Works, Microsoft Office 2007 Home & Student, Microsoft Office Ready 2007 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. Roxio Easy Media Creator is a trademark of Sonic Solutions. WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo, Inc. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of ArcSoft, Inc. ATI and ATI Catalyst are trademarks of Advanced Micro Devices, Inc. 182nNTrademarks The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. Design and specifications are subject to cha...
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