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Consult the documentation that came with your optical disc drive to learn how to load the DVD while the computer is powered off. . If your recovery files are on a USB flash drive, connect the USB flash drive to your computer. 3 Press and hold the F12 key immediately after pressing the power button. The Boot menu displays. 4 Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of media you are using, and then press the ENTER key. 5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Click Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Click Finish to restart the computer. Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work” on page 69. NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor. 50 50 50 Recovering the Internal Storage Drive You can recover the factory default software (refresh your PC), while the computer will attempt to back up your data using the utilities stored on your computer’s internal storage drive: TECHNICAL NOTE: Your data will be copied into the backup folder. All of the data will be moved to this folder during the recovery process, however the current directory structure will be retained. 1 From the Start or Desktop screen, move the pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear click the Settings () Charm. 3 Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click General. Getting Started Getting Started Recovering the Internal Storage Drive 5 Scroll down to “Refresh your PC without affecting your files,” and click Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 69). 6 Click the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click the Refresh button. 52 52 52 Recovering the Internal Storage Drive 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage dr...

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