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SSIDs are case-sensitive. . Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. Carefully note any error messages -these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on page 148. . Use IPCONFIG to verify that the computer has a useful IP address -one other than the private address of 169.254.xxx.xxx assigned by Windows® . 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. . Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. . If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The Windows® operating system wireless management utility does not work. If you are using an external Wi-Fi® adapter (an ExpressCard®, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the If Something Goes Wrong If Something Goes Wrong Develop good computing habits Windows® operating system wireless management utility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 67 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: . Use the Windows® operating system to back up files or your entire computer to an optical disc, or external hard disk. . Copy files to a rewritable external storage device. . Connect your computer to the office network and copy files to your network partition. Some people use a combination of these ...

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