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Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in. Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site. My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: . In the Search programs and files field, type in the topic for which you need help and follow the on-screen instructions. . Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. If Something Goes Wrong If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them. Checking device properties Device Manager provides a way to view the properties of a device. Properties include the name of the manufacturer, the type of device, the drivers installed, and the system resources assigned to the device. To check a device’s properties: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 To view the device(s) installed, double-click the device type. 3 To view the properties, double-click the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: . The General tab, which provides basic information about the device. . The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources. . The Driver tab, which displays the drivers being used by the device. This tab...

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