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Safe Mode (with Command Prompt) . Enable Boot Logging . Enable VGA Mode . Last known good configuration (your most recent settings that worked) . Directory Services Restore Mode (Windows® domain controllers only) . Debugging Mode . Start Windows® normally . Reboot . Return to OS Choices (menu) See your Windows® documentation for further explanation. NOTE If your computer is connected to a network, the Startup menu may display different versions of Safe mode. If Something Goes Wrong 186 The Windows ® operating system is not working Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: modem speed, telephone line conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in. Make sure you separated the domain names of the address with the forward slash (/). Check the spelling of each name and the syntax of the address carefully. A single incorrect letter or missed character will make it impossible for your browser to locate the site. My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support. The Help and Support window appears. 2 Then do one or both of the following: . In the search field, type in the topic for which you need help and follow the on-screen instructions. . Click a problem you would like help with from the listings and follow the on-screen instructions. If Something Goes Wrong 187 Resolving a hardware conflict You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using the Windows® operating system Help and Support to troubleshoot the problem first. For help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the window’s left pane. A list of category links appear. 3 Click the Fixing a hardware problem link. 4 Choose from specific topics and follow the steps. If there is still a problem, the operating system should display a message that explains what the conflict is. A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the pro...

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