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The directory structure will be retained, however all of the data will be moved to this folder during the recovery process. As a result, any user can access the folders under C:\backup%current date%. To return the data to your private account, you will need to recreate a new account, and drag and drop the data into your personal folders. 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key. 4 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not, skip to step 5. 5 A warning screen appears, stating that when the recovery is executed, all data will be deleted and rewritten unless the “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen 68 68 68 Recovering the Internal Storage Drive 6 When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software with user’s data, and then click Next. (Sample Image) Selecting a process screen 7 A warning screen appears, stating the Toshiba Recovery Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process. Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 112). 8 Click Yes to continue. (Sample Image) Warning screen Getting Started Getting Started Recovering the Internal Storage Drive 9 When the recovery process is complete, the Recovery of Factory Default Software screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software - Recovery complete Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 112). If you have created other partitions (for example, a D: drive), those partitions will remain intact and any information on them will not be affected. NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. 70 70 70 Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see ...

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