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If another PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slots appear to be dead. PC Cards that used to work no longer work. Check the PC Card status: 1 Click Start. 2 Click My Computer icon with the secondary button, then click Properties. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict The System Properties dialog box appears. 3 Click the Hardware tab. 4 Click the Device Manager button. 5 Double-click the PCMCIA adapter. 6 Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See “Fixing a problem with Device Manager” on page 231 for more information. Since all PC Cards share the same socket, each card is not required to have its own address. Hot swapping (removing one PC Card and inserting another without turning the computer off) fails. Follow this procedure before you remove a PC Card: 1 Double-click the PC Card icon on the taskbar. 2 Click Safely remove xxxx, where xxxx is the identifier for your PC Card. The operating system displays a message that you may safely remove the card. 3 Remove the card from the slot. The system does not recognize your PC Card. Refer to the PC Card documentation. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict Removing a malfunctioning card and reinstalling it can correct many problems. For more information, see “Using PC Cards” on page 180. A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems: The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers, as shown in “Setting up a printer” on page 76. You may have connected the printer while the computer is on. Disable Stand By mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is on line, then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information. Modem problems This section lists common modem problems: The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack. Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 166. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings. TECHNICAL NOTE: Disable Call Waiting before you connect through the modem. Call Waiting interrupts data transmission. The modem is on, set up properly and still will not transmit or receive data. Make sure the line has a dial tone. Connect a telephone handset to the line to check this. If Something Goes Wrong If Something Goes Wrong Develop good computing habits The other system may be busy or off line. Try making a test transmission to someone else. Develop good computing habits Make sure you are prepared. Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many softwar...

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