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Anleitung Zusammenfassung
Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. □ Computer (page 175) □ System Security (page 182) □ Battery (page 183) □ Built-in MOTION EYE Camera (page 185) □ Internet (page 188) □ Networking (page 190) □ Bluetooth Technology (page 194) □ Optical Discs (page 199) □ Display (page 204) □ Printing (page 208) □ Microphone (page 209) □ Mouse (page 210) □ Speakers (page 211) □ Touch Pad (page 212) □ Keyboard (page 213) □ Floppy Disks (page 214) □ Audio/Video (page 215) \/MO n 174 ► Troubleshooting □ Memory Stick (page 218) □ Peripherals (page 219) □ Docking Station (page 220) \/MO n 175 ► Troubleshooting Computer What should I do if my computer does not start? □ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. □ Make sure the battery pack is installed properly and charged. □ Make sure the floppy disk drive (if applicable) is empty. □ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. □ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. □ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC adapter, and then press the power button to turn on your computer. □ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. □ Remove any extra memory modules you may have installed since purchase. □ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer. \/MO n 176 ► Troubleshooting What should I do if the green power indicator light turns on but my screen remains blank? □ Press the Alt+F4 keys several times to close the application window. An application error may have been occurred. □ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. □ Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer again. ! Turning off your computer with the power button or the Ctrl+Alt+Delete keys may cause loss of unsaved data. What should I do if my computer or software stops responding? □ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. □ If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer. □ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow ^ next to the Shut down button and Shut Down. If the Windows Security window appears, click Shut Down. ! Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data. □ If your computer still does not turn off, press and hold the power button until the computer turns off. □ Remove the AC adapter and battery pack. □ Try reinstalling the software. □ Contact the software publisher or designated provider for technical support. \/МО П 177 ► Troubleshooting Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Lock button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. 4 If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data. What should I do if the charge indicator light is blinking fast and my computer does not start? □ This problem could be due to the battery pack not being installed properly. To resolve this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer again. For details, see Installing the Battery Pack (page 24). □ If the problem persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-Link. \/MO n 178 ► Troubleshooting What should I do if a message window, notifying of incompatibility or improper installation of the battery pack, appears and my computer enters Hibernate mode? □ This problem could be due to the battery pack not being installed properly. To resolve this problem, t...
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