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. Make sure your speakers are designed for computer use. . If your speakers have a muting button, set the button to off. . If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. . Check the Windows volume controls by clicking the volume icon on the taskbar. . Your sound output device may have been incorrectly configured. To change the sound output device, see How do I change the sound output device? (page 158). Troubleshooting > Touch Pad n155 N Touch Pad What should I do if the touch pad does not work? . You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 34). . Make sure that a mouse is not connected to your computer. . If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window. . If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the M or m key, and press the Enter key to restart your computer. . If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer. . If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data. Troubleshooting > Keyboard n156 N Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel. 2 Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and Language. 3 Click Change keyboards on the Keyboards and Languages tab. 4 Change the settings as desired. What should I do if I cannot enter certain characters with the keyboard? If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters. What should I do if I cannot use the numeric keypad to enter numbers? If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the Num lock indicator light is unlit. If the indicator light is unlit, press the Num Lk key to turn it on before entering numerals. Troubleshooting > Floppy Disks n157 N Floppy Disks Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB c...
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