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Anleitung Zusammenfassung
SAMSUNG TELECOMMUNICATIONS AMERICA disclaims all the liabilities for damages arising from the erroneous interpretation or use of information presented in this guide. Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make any changes in design or components of equipment as engineering and manufacturing may warrant. Copyright © 2004 Samsung Telecommunications America All rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, electronic or mechanical, including recording, taping, photocopying or information retrieval systems—without express written permission of the publisher of this material. PRINTED IN USA Table of Contents 1 System Overview The SVM/SVMi E-Series System 1.1 The SVM/SVMi E-Series Capacity and Compatibility Chart 1.3 Auto Attendant 1.4 Voice Mail 1.4 System Capacities 1.4 2 Hardware Description SVM-400E 2.1 Main System (Mother Board - PCB) 2.1 Power Supply 2.1 DL1 and DL2 Connectors 2.1 Unmarked Connectors 2.1 The Serial Interface 2.2 Data Storage Device 2.2 Back Up Adapter 2.2 SVMi-2E 2.3 Main Board (Mother Board - PCB) 2.3 The Serial Interface 2.3 Reset Button 2.3 i-Button 2.3 Data Storage Device 2.4 Back Up Adapter 2.4 SVMi-4E 2.5 Main Board (Mother Board - PCB) 2.5 The Serial Interface 2.5 Reset Button 2.5 Daughter Card 2.5 Upgrade Key 2.6 Data Storage Device 2.6 Back Up Adapter 2.6 Table of Contents SVMi-8E/SVMi-16E SBC (SVMi-8E/SVMi-16E Motherboard) 2.7 The Serial Interface 2.7 The LAN Interface 2.7 Reset Button 2.7 Back Plane Connector 2.8 LED Indications 2.8 HD Access LED 2.8 VM1 Status LED 2.8 VM2 Status LED 2.8 VM3 Status LED 2.8 AP/D and SD Status LEDs 2.8 VPM Connectors 2.8 Data Storage Device 2.9 Hard Drive 2.9 Compact Flash 2.9 Voice Processing Module (VPM) 2.10 Types of VPM 2.11 3 Software Features Feature List 3.1 ¦ System Features 3.1 ¦ Auto Attendant Features 3.1 ¦ Access Manager 3.2 ¦ Voice Mail Features 3.2 ¦ Administration Features 3.4 ¦ Audiotex Features 3.4 ¦ Fax Features 3.5 ¦ VoiceForm Questionnaire (Q&A) Features 3.5 Feature Descriptions 3.6 ¦ System Features 3.6 ¦ Auto Attendant Features 3.7 ¦ Access Manager 3.9 ¦ Voice Mail Features 3.11 ¦ Administration Features 3.17 ¦ Audiotex Features 3.18 ¦ E-Mail Gateway Features (SVMi-8E & SVMi-16E only) 3.18 ¦ Fax-On-Demand Features 3.19 ¦ VoiceForm Questionnaire (Q&A) Features 3.20 1 System Overview The SVM/SVMi E-Series System The SVM/SVMi E-Series Systems are all designed to meet the demands of the sophisticated voice mail user without sacrificing simplicity. ¦ The SVM-400E is a self contained Auto Attendant and Voice Mail System designed for the iDCS 16. ¦ The SVMi-2E/4E/8E/16E are all self contained plug in (In-Skin) Auto Attendant and Voice Mail cards. o The SVMi-2E is made to work exclusively for the iDCS 16 KSU2. o The SVMi-4E can be used on the DCS Compact, DCS 50si, and iDCS 100 systems. o The SVMi-8E will run in a DCS, DCS 50si, iDCS 100, and iDCS 500. o The SVMi-16E can be used only on the iDCS 500. The SVM/SVMi E-Series may act as an Auto Attendant system only, a Voice Mail System only or both. Out of the box: ¦ The SVM-400E is equipped with 2 ports and can handle 2 calls simultaneously. (There is no Port upgrade available on this unit.) ¦ The SVMi-2E is equipped with 2 ports and can handle 2 calls simultaneously. It can be upgraded by adding a proprietary i-Button to allow up to 4 ports total, handling 4 calls simultaneously. ¦ The SVMi-4E is equipped with 4 ports and can handle 4 calls simultaneously. (There is no Port upgrade available on this unit.) ¦ SVMi-8E is equipped with 4 Ports built onto the main PCB assembly and can handle 4 calls simultaneously. The SVMi-8E can be upgraded to 8 Ports by adding a 4 Port VPM, handling up to 8 calls simultaneously. ¦ The SVMi-16E is equipped with 8 Ports built onto the main PCB assembly and can handle 8 calls simultaneously. The SVMi-16E can be upgraded to 12 or 16 Ports by adding tone or two 4 Port VPMs to handle up to either 12 or 16 call simultaneously. o VPMs are Voice Processing Modules. These are cards that provide 4 additional Ports of Voice Processing to the SVMi-8E and SVMi-16E. o There are two different VPMs compatible with both the SVMi-8E and SVMi-16E. They are the VPM-E and the VPMF-E. . Both offer 4 additional ports of Voice processing. . The VPMF-E also allows for one FAX DSP to allow for Fax-On-Demand and FaxMail functionality. On the SVMi-2E/4E/8E/16E units, no external line or power connections are necessary as they are In-Skin products. The power and telephone connections are accomplished directly through the phone system on the back System Overview plane edge connectors. The SVM-400E is an external unit and has it's own power supply that requires a separate power cord. The SVM-400E ports must also be connected to the last tw...