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Please record the model and serial numbers found on the product below. MODEL # SERIAL # This warranty gives you specific legal rights.You may have other rights which var y from state/ province to state/province. Before contacting Philips, please prepare the following details so we can solve your problem quickly. . Philips type number . Philips serial number . Purchase date (copy of purchase may be required) . PC environment Processor : o CPU and Gr aphic card name and driver version o Operating system o Application being used . Other cards installed Having the following information available will also help speed up the process: . Your proof of purchase indicating: date of purchase , dealer name , model and product serial number. . The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the Canada you can contact Philips customer care Monday-Friday from 9:00 AM-6:00 PM Eastern Time (ET). For more information on this and more great Philips products visit our website at: Website: 8. Customer care and warranty Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfor tunately, something should go wrong with this product Philips guar antees free of charge labor and replacement par ts irrespective of the countr y where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the countr y of purchase and does not affect your statutor y rights as a customer. The Philips guar antee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product. The Philips guarantee may not apply if: .. ...... .................. ........ ........ .............. .... ...... way or made illegible; .. ...... .......... .... .................... ............ .... ...... product has been altered, deleted, removed or made illegible; .. ..........U .. .... .............. .......................... ...... alterations have been executed by unauthorized ser vice organizations or persons; .. ...................................................................................... not limited to lightning, water or fire, misuse or neglect. 49 Please note that the product is not defective under this guar antee in the case where modifications become necessar y in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific countr y. In case your Philips product is not wor king correctly or is defective, please contact your Philips dealer. In the event you require ser vice whilst in another countr y a dealer address can be given to you by the Philips Consumer Help Desk in that countr y, the telephone and fax number of which can be found in the relevant par t of this booklet. In order to avoid unnecessar y inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: 9.Troubleshooting & FAQ9.Troubleshooting & FAQs AUTO button doesn't function. 9. Troubleshooting & FAQs .. The auto function is applicable only in VGA-Analog mode. If the result is not satisfactor y, you can do manual adjustments 9.1 Troubleshooting via the OSD menu. This page deals with problems that can be Note corrected by a user. If the problem still persists The Auto Function is not applicable in DVI- after you have tried these solutions, contact Digital mode as it is not necessar y. Philips customer ser vice representative. Visible signs of smoke or sparks. Common Problems .. Do not perform any troubleshooting steps. No Picture (Power LED not lit.) .. Disconnect the monitor from mains power .. Make sure the power cord is plugged into source immediately for safety. the power outlet and into the back of the .. Contact with Philips customer ser vice monitor. representative immediately. .. First, ensure that the power button on the front of the monitor is in the OFF position, Imaging Problems then press it to the ON position. Image is not centered. No Picture (Power LED is White.) .. Adjust the image position using the “Auto” .. Make sure the computer is turned on. function in OSD Main Controls. .. Make sure the signal cable is properly .. Adjust the image position using the Phase/ connected to your computer. Clock of Setup in OSD Main C...

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