Ex) Cycle : Display Information for 1 hour followed by a Display Logo or moving image for 1 minute. Change the Color Information periodically (Use 2 different colors). Ex) Rotate the Color Information with 2 colors every 30 minutes. Avoid using a combination of characters and background color with large difference in luminance. Avoid using Grey colors, which can cause Image retention easily. • Avoid: Colors with big difference in luminance (Black & White, Grey) Ex) • Recommended settings: Bright colors with little difference in luminance • Change the characters color and background color every 30 minutes 60 Information Ex) • Every 30 minutes, change the characters with movement. Ex) The best way to protect your monitor from Image retention is to set your PC or System to operate a Screen Saver program when you are not using it. Image retention may not occur when a LCD panel is operated under normal conditions. Normal conditions are defined as continuously changing video patterns. When the LCD panel is operated for a long time with a fixed pattern (-over 12 hours-), there may be slight difference in voltage between electrodes that work the liquid crystal (LC) in a pixel. The voltage difference between electrodes increases with time, forcing the liquid crystal to lean. When this occurs, the previous image may be seen when the pattern is changed. To prevent this, the accumulated voltage difference must be decreased. 61 Information Our LCD Monitor satisfies ISO13406-2 Pixel fault Class II 62 Appendix Contact SAMSUNG WORLDWIDE Note If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. North America U.S.A 1-800-SAMSUNG(726-7864) CANADA 1-800-SAMSUNG(726-7864) MEXICO 01-800-SAMSUNG(726-7864) Latin America ARGENTINE 0800-333-3733 BRAZIL 0800-124-421 4004-0000 CHILE 800-SAMSUNG(726-7864) COLOMBIA 01 8000 112 112 COSTA RICA 0-800-507-7267 ECUADOR 1-800-10-7267 EL SALVADOR 800-6225 GUATEMALA 1-800-299-0013 JAMAICA 1-800-234-7267 PANAMA 800-7267 PUERTO RICO 1-800-682-3180 REP. DOMINICA 1-800-751-2676 TRINIDAD & TO1- 800-SAMSUNG(726-7864) BAGO VENEZUELA 1-800-100-5303 Europe AUSTRIA 0800-SAMSUNG(726-7864) BELGIUM 0032 (0)2 201 24 18 CZECH REPUBLIC 844 000 844 DENMARK 70 70 19 70 FINLAND 030-6227 515 FRANCE 3260 SAMSUNG(726-7864) 08 25 08 65 65 (€ 0,15/Min) GERMANY 01805 - SAMSUNG(726-7864) (€ 0,14/Min) HUNGARY 06-80-SAMSUNG(726-7864) 63 Appendix Europe ITALIA 800-SAMSUNG(726-7864) LUXEMBURG 0035 (0)2 261 03 710 NETHERLANDS 0900 SAMSUNG(726-7864) (€ 0,10/Min) NORWAY 815-56 480 POLAND 0 801 801 881 022-607-93-33 PORTUGAL 80 8 200 128 REPUBLIC OF IRE-0818 717 100 LAND SLOVAKIA 0800-SAMSUNG(726-7864) SPAIN 902 10 11 30 SWEDEN 0771-400 200 SWITZERLAND 0800-SAMSUNG(726-7864) U.K 0870-SAMSUNG(726-7864) CIS ESTONIA 800-7267 LATVIA 800-7267 LITHUANIA 8-800-77777 KAZAKHSTAN 8-10-800-500-55-500 KYRGYZSTAN 00-800-500-55-500 RUSSIA 8-800-555-55-55 UKRAINE 8-800-502-0000 UZBEKISTAN 8-800-120-0-400 Asia Pacific AUSTRALIA 1300 362 603 CHINA 800-810-5858 010-6475 1880 HONG KONG 3698 - 4698 INDIA 3030 8282 1800 110011 INDONESIA 0800-112-8888 JAPAN 0120-327-527 MALAYSIA 1800-88-9999 NEW ZEALAND 0800 SAMSUNG(726-7864) PHILIPPINES 1800-10-SAMSUNG(726-7864) SINGAPORE 1800-SAMSUNG(726-7864) THAILAND 1800-29-3232, 02-689-3232 TAIWAN 0800-329-999 VIETNAM 1 800 588 889 64 Appendix Middle East & Africa SOUTH AFRICA 0860-SAMSUNG(726-7864) TURKEY 444 77 11 U.A.E 800-SAMSUNG(726-78...

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