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CARE AND CLEANING 29 TROUBLESHOOTING • If the mill does not run when switched on: Check to see if the mill is plugged into a grounded 3 prong outlet. If it is, unplug the mill, then plug it back in again. If the grinder still does not work, check the fuse or circuit breaker on the electrical circuit the mill is connected to and make sure the circuit is closed. If the mill does not run after taking these steps, a foreign object may be jamming the cutting burrs. See “Cleaning the Cutting Burrs” on page 25 for more information. • If the mill runs when switched on, but coffee does not grind: The cutting burrs require cleaning or are worn. See “Cleaning the Cutting Burrs” on page 25 or “Replacing the Cutting Burrs” on page 29 for more information. • If the mill is operating normally, but stops abruptly: Immediately turn off the grinder. A foreign object, such as a pebble or twig, may have jammed the cutting burrs. See “Cleaning the Cutting Burrs” on page 25 for more information. • If the grind is too coarse, or the mill isn’t producing an acceptable range of grinds: See “Adjusting the Cutting Burrs” on page 16 or “Replacing the Cutting Burrs” on page 29 for more information. If the problem cannot be fixed with the steps above, see the KitchenAid Warranty and Service section on the following page.* *Do not return the coffee mill to the retailer. Retailers do not provide service. 30 ™ PRO LINESERIES WARRANTY AND SERVICE INFORMATION Warranty for the U.S. .......................32 Warranty for Puerto Rico ..................33 Arranging for Hassle-Free Replacement ..................34 Ordering Accessories and Replacement Parts .....................34 Arranging for Service After the Warranty Expires................35 Arranging for Service Outside the U.S. & Puerto Rico......................35 Warranty Information Section Contents WARRANTY AND SERVICE INFORMATION 31 COFFEE MILL WARRANTY FOR THE 50 UNITED STATES AND DISTRICT OF COLUMBIA This warranty extends to the purchaser and any succeeding owner for PRO LINE™ Series Burr Coffee Mills operated in the 50 United States and District of Columbia. Length of Warranty: KitchenAid Will Pay For Your Choice of: KitchenAid Will Not Pay For: Two Year Full Warranty for Household Use, from date of purchase. Hassle-Free Replacement of your Coffee Mill. See “Arranging for Hassle-Free Replacement” for details, or call the KitchenAid Customer Satisfaction Center toll-free at 1-800-541-6390. OR The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center. See the KitchenAid® PRO LINE™ Series Burr Coffee Mill Warranty for Puerto Rico for details on how to arrange for service. A. Repairs when the Coffee Mill is used in other than normal single family home use. B. Damage resulting from accident, alteration, misuse or abuse. C. Any shipping or handling costs to deliver your Coffee Mill to an Authorized Service Center. D. Replacement parts or repair labor costs for Coffee Mills operated outside the 50 United States and District of Columbia. KITCHENAID DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. 32 COFFEE MILL WARRANTY FOR PUERTO RICO A limited two year warranty extends to the purchaser and any succeeding owner for PRO LINE™ Series Burr Coffee Mills operated in Puerto Rico. During the warranty period, all service must be handled by an Authorized KitchenAid Service Center. Please bring the Coffee Mill, or ship it prepaid and insured, to the nearest Authorized Service Center. Call toll-free 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. to learn the location of a Service Center near you. Your repaired Coffee Mill will be returned to you prepaid and insured. WARRANTY AND SERVICE INFORMATION 33 ARRANGING FOR HASSLE-FREE REPLACEMENT IF YOU RESIDE IN THE 50 UNITED STATES and your KitchenAid® PRO LINE™ Series Burr Coffee Mill should fail within two years of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.) KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your “failed” Coffee Mill returned to us. Your replacement unit will also be covered by our two year full warranty. When you receive your replacement PRO LINE™ Series Burr Coffee Mill, use the carton and packing materials to pack-up your “failed” Coffee Mill. In the carton, include your name and address on a sheet of paper along with a copy of the pro...

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