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Anleitung Zusammenfassung
Have a qualified technician replace pilot line 6. Replace control valve (Refer to Replacement Parts, page 28) 7. Check that main power is on and that all wire connections are made correctly to the ignition model (see Wiring Diagram, page 23). Check for 24 VAC at the secondary side of the transformer. If 24 VAC is present and the module does not operate, have the module replaced otherwise have the transformer replaced 1. Check wiring connection. Refer to wiring diagram (see Wiring Diagram, page 23) and/or check ground wire to ignition module 2. Clean and adjust pilot burner and check gas supply and inlet pressure to unit Note: Have a qualified technician replace pilot assembly if broken or corroded No gas to burner, although wall switch and valve are set to the ON position 1. Wall switch wires defective or too long 1. Check electrical connections Frequent pilot outage 1. Pilot flame may be too low, causing safety pilot to “drop out” 2. Improper venting or excessive blockage 1. Clean and adjust pilot flame for maximumflame impingement on thermopile2. Have the vent system inspected, including the termination cap. Remove any restriction or obstruction 116240-01B TROUBLESHOOTING 27 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Fireplace produces a clicking/ticking noise just after burner is lit or shut off 1. Metal expanding while heating or contracting while cooling 1. This is common with most fireplaces. If noise is excessive, contact qualified service person Slight smoke operation or odor during initial 1. Residues from manufacturing processes and logs curing 1. Problem will stop after a few hours of operation Gas odor even when control knob is in OFF position 1. Gas leak. See Warning statement at top of page 2. Control valve defective 1. Locate and correct all leaks (see Checking Gas Connections, page 19) 2. Replace control valve Gas odor during combustion 1. Foreign matter between control valve and burner 2. Gas leak. See Warning statement at top of page 1. Take apart gas tubing and remove foreign matter2. Locate and correct all leaks (see Checking Gas Connections, page 19) Glass soots 1. Debris around burner air mixer 1. Inspect the opening at the base of the burner to see that it is NOT packed with any type of material 2. Improper vent config. 2. Check vent configuration specification (see Venting Installation Instructions, page 7) Dark residue on logs or inside of fireplace 1. Air holes at burner inlet blocked 1. Clean out air holes at burner inlets. Periodically repeat as needed2. Burner flame holes blocked 2. Remove blockage3. Improper venting or excessive blockage 3. Have the vent system inspected, including the termination cap. Remove any restrictions or obstruction 4. Excessive amounts of embers and pan 4. Clear excess embers until a minimum material gap of 1/2" remains under the grate 116240-01B 28 REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE REPLACEMENT PARTS Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty. PARTS UNDER WARRANTY Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA.s Customer Service Department at 1-866-672-6040. When calling DESA, have ready • your name • your address • model and serial numbers of your fireplace • how fireplace was malfunctioning • type of gas used (propane/LP or natural gas) • purchase date Usually, we will ask you to return the part to the factory. PARTS NOT UNDER WARRANTY Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information. When calling DESA, have ready • model number of your fireplace • the replacement part number SERVICE HINTS When Gas Pressure Is Too Low • pilot will not stay lit • burners will have delayed ignition • fireplace will not produce specified heat • propane/LP gas supply might be low (propane/LP units only) You may feel your gas pressure is too low. If so, contact your local gas supplier. TECHNICAL SERVICE You may have further questions about installation, operation or troubleshooting. If so, contact DESA.s Customer Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready. You can also visit DESA.s technical service web site at 116240-01B SPECIFICATIONS 29 SPECIFICATIONS Btu 27,000/38,000 Btu/hr 25,000/36,000 Btu/hr Gas Type Natural Propane/LP Ignition Piezo Piezo Manifold Pressure 3.5" w.c. 10.0" w.c. Minimum Inlet Supply Pressure 5.5" w.c. 11.0" w.c....