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This could occur for instance, if the air inlet or outlet were restricted in any way. If the cut-out operates, the heater will switch off. The heater will switch on once the obstruction has been removed and the heater has cooled. If the cut-out continues to operate intermittently, the heater should be switched off and Customer Services contacted. Cleaning For general cleaning use a soft clean duster – never use abrasive cleaners. The viewing screen should be cleaned carefully with a soft cloth. DO NOT use proprietary glass cleaners. After Sales Service Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee. Should you require after sales service you should contact our customer services help desk on 0870 727 0101. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares. Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service. Please retain your receipt as proof of purchase. The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336 Glen Dimplex UK Limited UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat) Millbrook House Grange Drive Customer Services: Tel. 0870 7270101Hedge End Fax. 0870 7270102Southampton e-mail customer.services@glendimplex.com Hampshire. SO30 2DF Republic of Ireland Tel. 01 8424833 [c] Glen Dimplex UK Limited All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited. ...

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