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Anleitung Zusammenfassung
8 Reinsert the paper in the paper tray and push the paper release plate back down. Maintenance Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (grasp the finger hold and pull up), and wipe the scanning glass and rollers with a soft cloth. ¦ Make sure that all dirt and stains (such as correcting fluid) are removed, as dirts and stains will cause vertical lines on transmitted images and copies. ¦ Adhesive cellophane tape is useful for removal of debris from the rollers. Document rollers Caution: When wiping, take care not to damage any of the protruding parts on the underside of the operation panel. The housing Wipe the external parts and surface of the machine with a dry cloth. Caution! • ····Do not use benzene or thinner. These solvents may damage or discolor the machine. Scanning glass 10. Mainenance 105 Chapter11 Chapter11 Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp’s Customer Assistance Center at 1-800-BE SHARP. Answering machine hookup P r ob le m C he ck a n d r e me dy The answering machine hookup does not operate properly. • ···· Make sure your fax machine’s reception mode is set to A.M. • ···· Make sure your fax machine’s TEL . LI NE jack is connected to the wall jack. Make sure your fax machine’s T E L. SET jack is connected to your answering machine’s telephone line jack (not the answering machine’s extension phone jack). • ···· Make sure your answering machine’s outgoing message is under 10 seconds. • ···· Make sure that Option Setting 9 (Quiet Detect Time) is set to three or four seconds (see Chapter 8). • ···· Make sure that the Distinctive Ring function is set to OFF SETTING (see Distinctive Ringin Chapter 7). • ···· If you have checked all of the above and the hookup still doesn’t operate properly, call the Customer Assistance Center. Problems and Solutions Lineerror Problem Check and remedy LINE ERROR appears in the display and/or a transaction report is printed out with COM. E-and a number from 0 to 1, 2, 3, 4, 5, 6, or 7 in the NOTE column. • ···· Try the transaction again. If the error persists, check the following: • ···· Check the hookup. The cord from the TEL. LINE jack to the wall jack should be no longer than six feet. • ···· Make sure there are no modem devices sharing the same telephone line. • ···· Check with the other party to make sure their fax machine is functioning properly. • ···· Have your telephone line checked for line noise. • ···· Try connecting your fax to a different telephone line. • ···· If the problem still occurs, your fax machine may need service. Dialing and transmission problems Problem Check and remedy No dial tone when you pick up the handset or press the SPEAKER key. • ···· Make sure the handset cord is connected to the correct jack. See Handsetin Connectionsin Chapter 1. Dialing is not possible. • ···· Make sure the power cord is properly plugged into a power outlet. • ···· Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • ···· Make sure that the fax is set to the correct dialing mode for your telephone line. See Option Setting 8 in Chapter 8. 11.Troubleshooting 107 Problems and Solutions The power is on, but no • ···· Make sure that the receiving machine has fax transmission takes place. paper. • ···· Make sure that the telephone line cord is plugged into the TEL . LI NE jack, and not the T E L. SET jack. • ···· If the receiving machine is in manual mode with no attendant, reception will not be possible. • ···· If the receiving machine is not a Sharp model, make sure it is G3 compatible. • ···· Check the display for error messages. • ···· Pick up the handset and check for a dial tone. Nothing is printed at the receiving end. • ···· Make sure that the document for transmission is placed face down in the feeder. A distorted image is • ···· Noise on the telephone line may cause received at the other end. distortion. Try sending the document again. • ···· Make a copy of the document on your fax. If the copy is also distorted, your fax may need service. Reception and copying problems P r ob le m C he ck a n d r e me dy The fax machine doesn’t receive documents automatically. • ···· Make sure that the reception mode is set to FAX. If you subscribe to a distinctive ring service, make sure that the Distinctive Ring function is set to the correct ring pattern. If you do not subscribe to a distinctive ring service, make sure that Distinctive Ring is set to OFF SETTING. (See Distinctive Ringin Chapter 7.) The power is on, but no reception takes place. • ···· Make sure that the wall jack is connected to the TEL . LI NE jack, and no t the T E L. SET jack. Problems and Solutions The printing paper comes out blank when you try to receive a document. • ···· Make sure that the document...