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Anleitung Zusammenfassung
Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. TROUBLESHOOTING AND ROUTINE MAINTENANCE 20 - 10 DIFFICULTY SUGGESTIONS General Printing Difficulties The MFC does not print. Check the following: • The MFC is turned on. • The toner cartridge and drum unit are installed properly. • The interface cable is securely connected between the MFC and computer. • Check to see if LCD is showing an error message. (See pages 20-1 to 20-4.) The MFC prints unexpectedly or it prints garbage. Reset the MFC. Check the primary settings in your application software to make sure it is set up to work with your MFC. The MFC prints the Your computer is not recognizing the printer input first couple of pages buffer’s full signal. Please make sure to connect the correctly, then some printer cable correctly. pages have text missing. The MFC cannot print Reduce the printer resolution. Reduce the full pages of a complexity of your document and try again. document; OUT OF Reduce the graphic quality or the number of font MEMORY error sizes within your application software. message occurs. My headers or footers Most laser printers have a restricted area that will appear when I view my not accept print. Usually these are the first two document on the screen, lines and last two lines, leaves 62 printable lines. but do not appear when I Adjust the top and bottom margins in your print them. document to allow for this. 20 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Windows® Setup Printing Difficulties I cannot print from my application software. Make sure the Windows® printer driver is installed and that you selected it in your application software. Sometimes I get the If you are using the supplied Windows® driver, turn error message OUT OF the error recover operation on in the Setup dialog MEMORY when box and try again. Reduce the print resolution or printing certain reduce the complexity of your document and try documents from again. Windows® . The MFC does not load Check to see if the CHECK PAPER or PAPER paper. The LCD shows JAM message appears on the LCD. If so, the multi- CHECK PAPER or purpose sheet feeder may be out of paper or not PAPER JAM. properly installed. If it is empty, load a new stack of paper into the feeder and then press Fax Start. If there is paper in the multi-purpose sheet feeder, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and place it back into the multi-purpose sheet feeder. Reduce the amount of paper in the multi-purpose sheet feeder, and then try again. How can I load You can load envelopes from the multi-purpose envelopes? sheet feeder. Your application software must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. Refer to your application manual. What paper can I use? You can use plain paper, envelopes, organizer paper, transparencies and labels for laser machines. For information on paper you can use, (See Acceptable Paper on pages 2-7.) How can I clear paper jams? (See Printer Jam on pages 20-6 to 20-7.) Copy Quality Difficulties Vertical streaks appear in copies. Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See pages 20-17 to 20-19.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 20 - 12 20 - 13 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E DIFFICULTY SUGGESTIONS Print Quality Difficulties Printed pages are curled. Thin Paper (17lb-18.4lb) can cause this problem. Make sure you select the Paper Type that suits the paper in your multi-purpose sheet feeder. (See Paper Type, page 11-7 and 11-9 and Media Type, page 13-4.) Printed pages are smeared. Rough surfaces or thick media can cause “smeared pages”—OR—“the toner to smear”. Make sure you select the correct Paper Type that suits the paper in your multi-purpose sheet feeder. (See Paper Type, page 11- 7 and 11-9 and Media Type, page 13-4.) Printouts are too dark or too light. Adjust the print conditions by setting the Print Density light function. It has been factory set to the middle position. (See Setting the Print Density, page 5-4.) Printed pages contain white stripes. White Stripes or Faint lmages You may fix this by wiping the scanner windows with a clean soft cloth. (See Cleaning the Scanner, page 20-17 and Replacing the Drum Unit, page 20-24.) If you still see white stripes or faint images and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one. Printed pages are stained with toner or have vertical stripes. Dark Stripes or Toner Stains ...