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You must have a Samsung account to access this information. Help If you have questions about Samsung Apps, check Help first. If none of the tips apply, please visit To use the Help function, follow these steps: 1. Press the ^Ў<> buttons to select Help, and then press the ENTER button. 2. Press the <> to enter Help after it appears. 3. Press the ^Ў to scroll the Help text. 4. Press the < to exit Help. 62 English HT-D7000_ELS_1227.indd 62 2011-12-27 11:04:54 Using the coloured buttons on your remote with Samsung Apps • RED (A) (Login) : To log into your Smart TV Account. • GREEN (B) (Thumbnail/List View) : To toggle applications between Thumbnail and List view. • BLUE (D) (Sort By) : To sort the applications in a category by Recommended, Most Downloaded, Most Recent, or Name. • Return : To return to the previous menu. .NOTE . The Internet contents services may be added or deleted by providers without notice. For instructions to use Your Video or Search Function, please visit Using vTuner Function vTuner is the fuction of the listening a radio. If you press the vTuner button, you can move to vTuner application. Press the vTuner button. .NOTE . You can use the vTuner Function after download the vTuner application from Samung Apps. BD-LIVE™ Once the product is connected to the network, you can enjoy various movie-related service contents using a BD-LIVE compliant disc. 1. Attach a USB memory stick to the USB jack on the front of the product, and then check its remaining memory. The memory device must have at least 1GB of free space to accommodate the BD-LIVE services. 2. Insert a Blu-ray disc that supports BD-LIVE. 3. Select an item from various BD-LIVE service contents provided by the disc manufacturer. .NOTE . The way you use BD-LIVE and the provided contents may differ, depending on the disc manufacturer. Using the AllShare Function AllShare lets you play music, video, and photo files located in your PC or your DLNA compatible mobile phone or NAS on the product. To use AllShare with your product, you must connect the product to your network (See pages 22~23). To use AllShare with your PC, you must install AllShare software on your PC. If you have a DLNA compatible mobile phone or NAS, you can use AllShare without any additional software. You can download the PC software and get detailed instructions for using AllShare from the Samsung. com web site. 05 Network Services English 63 HT-D7000_ELS_1227.indd 63 2011-12-27 11:04:54 Other Information Troubleshooting Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre. Symptom I cannot eject the disc. Check/Remedy • Is the power cord plugged securely into the outlet? • Turn off the power and then turn it back on. The iPod fails to connect. • Check the condition of the iPod connector. • Keep the iPod S/W version up to date. Playback does not start. • Check the region number of the BD/DVD. BD/DVD discs purchased from abroad may not be playable. • CD-ROMs and DVD-ROMs cannot be played on this product. • Make sure that the rating level is correct. Playback does not start immediately when the Play/Pause button is pressed. • Are you using a deformed disc or a disc with scratches on the surface? • Wipe the disc clean. Sound is not produced. • No sound is heard during fast playback, slow playback, and step motion playback. • Are the speakers connected properly? Is the speaker setup correctly customized? • Is the disc severely damaged? Sound can be heard only from a few speakers and not all 3. • On certain BD/DVD discs, sound is output from the front speakers only. • Check if the speakers are connected properly. • Adjust the volume. • When listening to a CD, radio or TV, sound is output to the front speakers only. The remote control does not work. • Is the remote control being operated within its operation range of angle and distance? • Are the batteries drained? • Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly? • Disc is rotating but no picture is produced. • Picture quality is poor and picture is shaking. • Is the TV power on? • Are the video cables connected properly? • Is the disc dirty or damaged? • A poorly manufactured disc may not be playable. Audio language and subtitles do not work. • Audio language and subtitles will not work if the disc does not contain them. Menu screen does not appear even when the menu function is selected. • Are you using a disc that does not contain menus? 64 English HT-D7000_ELS_1227.indd 64 2011-12-27 11:04:54 Symptom Check/Remedy Aspect ratio cannot be changed. • You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3 Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to the Blu-ray Disc j...