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Contact your dealer or service organization. Note: This message can also appear if the pump has not regained prime after the spa has been drained and refilled. If you suspect that this is the case, see the instructions on page 53 under “pump does not operate but icon does. Ui jrtT lUt Circuit board temperature has exceeded acceptable limit. This message will disappear when the circuit board temperature drops below acceptable limit. If condition persists, provide shade for equipment side of spa. Page 51 -400 Series FREEZE PROTECTION A potential freeze condition has been detected. No action is required. Jets pump(s) operate until the spa is out of danger. It is possible to manually turn off pump 1 and pump 2, but if after 2 hours ICE is still detected, pumps will automatically turn back on. Note: This error commonly occurs when the spa is first filled because tap water is often very cold. Communication between the control panel and/or remote control panel and circuit board is faulty. Contact your dealer or service organization. “WATCHDOG” (spa is deactivated) A WARNING: RISK OF HYPERTHERMIA (OVER-HEATING) causing severe injury, burns, or welts. A problem has been detected which could cause damage to the spa or its components. Contact your dealer or service organization. OPEN SENSOR (heater disabled) OR SHORTED SENSOR (spa is deactivated) The high-limit temperature sensor is non-functional. This must be repaired only by a dealer or qualified service organization. FLO? OPEN OR SHORTED SENSOR (heater disabled) The main sensor is non-functional. This must be repaired only by a dealer or qualified service organization. CLOSED OR SHORTED FLOW SWITCH ON SYSTEM STARTUP (system disabled) Flow switch is non-functional. This must be repaired only by an authorized dealer or qualified service organization. Page 52 J-400 Serie 16.0 Troubleshooting - Procedures In the unlikely event your spa is not working the way you believe it should, please first review all the installation and operating instructions in this manual and check the message on the panel display; second, if you are still not satisfied it is working properly, please follow the appropriate troubleshooting instructions. PROBLEM NONE OF THE COMPONENTS OPERATE (i.e. pump light) PUMP DOES NOT OPERATE AND ICON DOES PROCEDURE Check the control panel lights. 1. If there are letters or symbols displayed on the screen, refer to the previous section to determine the meaning and action required. 2. If nothing appears on the screen: A. Check the household circuit breaker B. Contact you dealer or authorized service center Depress “JETS” button. 1. If no sound is detected or if a “buzzing” sound and icon does is detected, turn off power to the spa and contact your dealer or service center. 2. If motor operates but no water flows to jets: A. Pump may not be properly primed. See instructions below. B. Contact dealer or authorized service center. Pump Priming Instructions: 1. Turn off power to the spa. 2. Remove the handle from the massage selector supplied by the pump you are priming. 3. Loosen the massage selector’s cap slightly (counterclockwise), listening for the air to seep out. 4. Tighten the cap finger-tight, replace the handle and turn the hot tub’s power back on. Note: This method must be used for the jet’s pumps because these pumps are not connected to the main filter system in any way. CAUTION: If freezing conditions exist and pump is not operational, take measures to protect the system from freeze damage. See section titled “Winterizing” (page 47). Page 53 -400 Series POOR JET ACTION (see page 29-36) 1. Make certain the jets pump is turned on. 2. Check position of massage selectors. 3. Open air control for selected jet system. 4. Check for adequate water level. 5. Check for dirty filter (page 43). WATER IS TOO HOT 1. Reduce thermostat setting (page 17). 2. Switch hot tub to “Economy” mode to turn heater on only during programmed filter cycles (page 37). NO HEAT 1. Check thermostat setting. 2. Keep the cover in place while heating. 3. If “heater on” indicator is lit (page 21), but no temperature rise is experienced after a reasonable period of time, contact your dealer or authorized service center. FILTER/CIRCULATION 1. Verify filter/circulation pump is PUMP OFF programmed to run 24 hours a day (page 38). 2. Filter/circulation pump cycle canceled by power interruption. Wait 24 hours for hot tub to reset. 3. Hot tub water is warmer than 95°F (35°C) and two degrees warmer than the set temperature. The “Summer Logic” safety feature has activated. See note on page 39 for details. Jacuzzi builds the best spas in the industry. Nonetheless, we are always striving to improve the quality and features of our products. Your input as a Jacuzzi spa owner is a cherished part of this process. If you have any comments or suggestions, or if you wish to be informed on any new products for your spa, please write to us. ...

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